Data Quadrant Awards 2020

Workforce Management


SoftwareReviews names WorkForce Software, Legion Workforce Management Platform, Paycom HCM, UKG Central (formerly Kronos Workforce Central), UKG Ready (formerly Kronos Workforce Ready), and Ceridian Dayforce as Workforce Management Data Quadrant Award Winners.


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Workforce Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Workforce Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


WorkForce Software

WorkForce Software

The WorkForce Suite is a flexible, cloud-based solution for today's evolving global workforce. With parameterized best practices and a powerful rules engine, the WorkForce Suite can adapt with you as your organization grows and your needs change. Delivering real-time insights, packaged domain expertise, and future-proof capabilities to meet your business needs, the WorkForce Suite empowers organizations to reduce labor costs, simplify compliance, and boost employee engagement — all while maximizing operational efficiencies.

8.2

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
49Reviews

UKG (Ultimate Kronos Group)

UKG Central (formerly Kronos Workforce Central)

Creating best-fit schedules, tracking time and attendance, administering absence and leave, and measuring productivity are vital to managing and retaining a high-performing workforce. Kronos® workforce management solutions are purpose-built for your industry to help you drive business outcomes by engaging your employees, controlling labour costs, increasing productivity, and minimizing compliance risk.

7.8

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
99Reviews

UKG (Ultimate Kronos Group)

UKG Ready (formerly Kronos Workforce Ready)

UKG Ready™ is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.

7.8

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
51Reviews

Paycom

Paycom HCM

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

7.7

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
46Reviews

Legion Technologies

Legion Workforce Management Platform

Legion is reinventing how companies manage and empower their hourly workforce. By accurately forecasting demand and staffing with the right employees, Legion’s AI-powered Workforce Management Platform enables companies to orchestrate superb customer experiences. Large scale retailers, restaurants and fitness clubs with hourly workforces use Legion to reduce costs, compliance risks and labor inefficiencies, and boost employee engagement.

7.7

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
36Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.6

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
101Reviews

Vendor Capability Awards


Availability and Quality of Training

UKG Ready (formerly Kronos Workforce Ready)

Badge Winner

Breadth of Features

WorkForce Software

Badge Winner

Business Value Created

WorkForce Software

Badge Winner

Ease of Customization

Zoho People

Badge Winner

Ease of Data Integration

UKG Ready (formerly Kronos Workforce Ready)

Badge Winner

Ease of IT Administration

UKG Ready (formerly Kronos Workforce Ready)

Badge Winner

Ease of Implementation

Legion Workforce Management Platform

Badge Winner

Product Strategy and Rate of Improvement

Legion Workforce Management Platform

Badge Winner

Quality of Features

WorkForce Software

Badge Winner

Usability and Intuitiveness

WorkForce Software

Badge Winner

Vendor Support

Legion Workforce Management Platform

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

UKG Ready (formerly Kronos Workforce Ready)


Breadth of Features

WorkForce Software


Business Value Created

WorkForce Software


Ease of Customization

Zoho People


Ease of Data Integration

UKG Ready (formerly Kronos Workforce Ready)


Ease of IT Administration

UKG Ready (formerly Kronos Workforce Ready)


Ease of Implementation

Legion Workforce Management Platform


Product Strategy and Rate of Improvement

Legion Workforce Management Platform


Quality of Features

WorkForce Software


Usability and Intuitiveness

WorkForce Software


Vendor Support

Legion Workforce Management Platform


Other Evaluated Vendors


Zoho

Zoho People

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

7.5

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

36Reviews

Zebra Technologies

Reflexis

The best workforce scheduling solution is one that your Store Managers never have to look at. Instead of having Store Managers build and tweak schedules, your solution should provide Store Managers with an optimized schedule. Your scheduling system should learn from your stores, understand the life of your associates, and adapt to optimize your store schedules so that Store Managers don’t have to change anything.

7.5

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

UKG (Ultimate Kronos Group)

UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro™ is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

7.1

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

Workday, Inc.

Workforce Planning

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

7.0

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

41Reviews

JDA/BlueYonder

Blue Yonder Workforce Management

Blue Yonder's workforce management uniquely provides retailers with adaptable planning, budgeting and scheduling capabilities combined with role-based tools to enable associates and managers to quickly react to everyday realities.

7.0

Composite
Score

Composite
Score

+67

Emotional
Footprint

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

ADP

ADP Vantage

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.0

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

ADP

ADP Workforce Now

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

6.7

Composite
Score

Composite
Score

+58

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

88Reviews

Oracle

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

6.5

Composite
Score

Composite
Score

+58

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

77Reviews

Infor

Infor Workforce Management

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

6.5

Composite
Score

Composite
Score

+60

Emotional
Footprint

Emotional
Footprint

63%

Likeliness to
Recommend

Likeliness
to Recommend

41Reviews

Verint

Verint Workforce Management

An automated, unified, enterprise-wide workforce management solution to plan, forecast, and optimally schedule employees to match workload across your customer-serving departments.

6.2

Composite
Score

Composite
Score

+56

Emotional
Footprint

Emotional
Footprint

62%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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