Zoho People Customer Reviews 2023

What is Zoho People?

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

Company Details

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

81 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

2% Negative

12% Neutral

86% Positive

Pros

Fair
Reliable
Performance Enhancing
Acts with Integrity

Feature Ratings

Average 86

Workforce Dashboards and Reporting

92

Attendance Management and Policies

90

Absence Management

88

Workforce Planning and Forecasting

85

Staffing

85

Time Capture Physical

85

Shift Management

84

Workforce Scheduling

83

Time Capture Virtual

82

Labor Costing and Splitting

81

Rate Policies

79

Vendor Capability Ratings

Average 82

Ease of Data Integration

85

Ease of IT Administration

84

Quality of Features

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Implementation

82

Ease of Customization

81

Breadth of Features

81

Business Value Created

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Also Featured in...

Workforce Management - Midmarket

Score 8.3

View Zoho People in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.7

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

Rahul D.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

A Comprehensive Solution for Small and Medium-Size

Likeliness to Recommend

9 / 10

What differentiates Zoho People from other similar products?

Zoho People is a part of the larger Zoho ecosystem, which means it can integrate with other Zoho products such as Zoho CRM and Zoho Books, creating a seamless experience for businesses.

What is your favorite aspect of this product?

Tts comprehensive HR management capabilities, user-friendly interface, and customizability is what I like in this solution. It offers a wide range of integrations with other Zoho products and third-party applications, making it a versatile solution for businesses.

What do you dislike most about this product?

Certain features may require a bit of a learning curve to fully utilize. However, these issues are not unique to Zoho People and are relatively minor compared to the overall benefits of the software.

What recommendations would you give to someone considering this product?

If you are considering Zoho People for your HR management needs, I would suggest to take advantage of the free trial: Zoho People offers a free trial period, which allows you to test out the software and see if it meets your needs before committing to a subscription. While Zoho People is user-friendly, investing in training for yourself and your team can help you fully utilize all of the software's features and get the most value out of your subscription. Zoho People can integrate with other Zoho products and third-party applications, so be sure to explore these options to create a good experience for your business.

Pros

Trustworthy
Performance Enhancing
Enables Productivity
Inspires Innovation

Darmon J.

Role: Finance
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Zoho People Has Incredible Features

Likeliness to Recommend

10 / 10

What differentiates Zoho People from other similar products?

The accuracy of Zoho People is one aspect that makes it better than other similar products. Moreover, Zoho People is a very reliable and powerful tool to use.

What is your favorite aspect of this product?

With Zoho People, we are able to track our employees' attendance and hours worked, which boosts productivity at the workplace. Zoho People is easy to use and affordable.

What do you dislike most about this product?

I like all the features of Zoho People. There is nothing irritating about this workforce management software.

What recommendations would you give to someone considering this product?

I highly recommend Zoho People. Zoho People has been so reliable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anastacio III T.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Perfect Product!

Likeliness to Recommend

10 / 10

What differentiates Zoho People from other similar products?

Zoho People is a lot easy to use than any other similar products

What is your favorite aspect of this product?

User friendly and very millennial product

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

If you have like more than 10 employees and you want them to manage under Zoho, choose Zoho People. Thank you!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Zoho People Comparisons

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Zoho People

Zoho People

What is Zoho People?

Company Details

Need Assistance?

Zoho People Ratings

81 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Zoho People Reviews

Rahul D.

A Comprehensive Solution for Small and Medium-Size

Likeliness to Recommend

Pros

Darmon J.

Zoho People Has Incredible Features

Likeliness to Recommend

Pros

Anastacio III T.

Perfect Product!

Likeliness to Recommend

Pros

Most Popular Zoho People Comparisons

Ceridian Dayforce

isolved People Cloud

ADP Workforce Now

Oracle PeopleSoft HCM

WorkForce Suite

Paycom

Feature Ratings

Workforce Dashboards and Reporting

Attendance Management and Policies

Absence Management

Workforce Planning and Forecasting

Staffing

Time Capture Physical

Shift Management

Workforce Scheduling

Time Capture Virtual

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness