Data Quadrant Awards 2020

Identity and Access Management


SoftwareReviews names Symantec Identity Security, Microsoft Identity Manager, and HID DigitalPersona as Identity and Access Management Data Quadrant Award Winners.


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Identity and Access Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Identity and Access Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Symantec

Symantec Identity Security

Balance digital trust and great user experiences—in any environment, on any device, and through any application.

8.1

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
22Reviews

Microsoft

Microsoft Identity Manager

Synchronize identities between directories, databases and applications. Enable self-service password, group and certificate management. Increase admin security and thwart identity theft with policies, privileged access and roles.

7.7

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
57Reviews

HID Global

HID DigitalPersona

The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.

7.7

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
49Reviews

Vendor Capability Awards


Availability and Quality of Training

Symantec Identity Security

Badge Winner

Breadth of Features

Symantec Identity Security

Badge Winner

Business Value Created

Symantec Identity Security

Badge Winner

Ease of Customization

Symantec Identity Security

Badge Winner

Ease of Data Integration

Symantec Identity Security

Badge Winner

Ease of IT Administration

IBM Security Identity Manager

Badge Winner

Ease of Implementation

Symantec Identity Security

Badge Winner

Product Strategy and Rate of Improvement

Symantec Identity Security

Badge Winner

Quality of Features

Symantec Identity Security

Badge Winner

Usability and Intuitiveness

Symantec Identity Security

Badge Winner

Vendor Support

Symantec Identity Security

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Symantec Identity Security


Breadth of Features

Symantec Identity Security


Business Value Created

Symantec Identity Security


Ease of Customization

Symantec Identity Security


Ease of Data Integration

Symantec Identity Security


Ease of IT Administration

IBM Security Identity Manager


Ease of Implementation

Symantec Identity Security


Product Strategy and Rate of Improvement

Symantec Identity Security


Quality of Features

Symantec Identity Security


Usability and Intuitiveness

Symantec Identity Security


Vendor Support

Symantec Identity Security


Other Evaluated Vendors


SAP

SAP Identity and Access Management

Safeguard your company's information assets with identity and access management and security compliance. Manage business continuity and minimize cost and risk with an approach to identity and access management that drives security compliance.

7.3

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

IBM

IBM Security Identity Manager

IBM® Security identity and access management solutions help strengthen compliance and reduce risk by protecting and monitoring user access in today's multi-perimeter environments.

7.3

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

26Reviews

RSA

RSA Via

RSA Via is a set of SaaS and software solutions that work together to protect the entire identity and access lifecycle. It features a governance-driven approach to ensure consistency in access controls, regardless of the user’s location, device or where the resources reside. RSA Via ensures continuous compliance with changing rules and regulations without rendering current IAM investments obsolete.

7.2

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

Okta, Inc

Okta Identity Cloud

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

7.2

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

Oracle

Oracle Identity and Access Management

Oracle’s complete, integrated next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud.

7.0

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

23Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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