HID DigitalPersona Customer Reviews 2023

What is HID DigitalPersona?

The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. Crossmatch was acquired by HID Global in September 2018.

Company Details

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Awards & Recognition

HID DigitalPersona won the following awards in the Identity and Access Management category

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HID DigitalPersona Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HID DigitalPersona.

82 Likeliness to Recommend

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID DigitalPersona?

2% Negative

16% Neutral

82% Positive

Pros

Trustworthy
Acts with Integrity
Transparent
Reliable

Feature Ratings

Average 77

Provisioning Deprovisioning

80

Mobility Support

80

Activity Monitoring Alerts

79

Web Cloud Single Sign on (SSO)

78

Reporting

77

Advanced Provisioning

77

Privileged Access Management

76

Multi-Factor Authentication (MFA)

76

Password Management

76

Access Request Management

75

Identity Governance

74

Vendor Capability Ratings

Average 75

Ease of Implementation

84

Ease of IT Administration

82

Quality of Features

81

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

76

Usability and Intuitiveness

75

Ease of Data Integration

73

Vendor Support

71

Business Value Created

65

HID DigitalPersona Reviews

Mandias M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best Security Features With HID DigitalPersona

Likeliness to Recommend

9 / 10

What differentiates HID DigitalPersona from other similar products?

Comes with amazing authentication features and helps identify and control users easily

What is your favorite aspect of this product?

I like the ease of identifying users The software makes access to systems limited to only those with clearance

What do you dislike most about this product?

No issues that I can think of as HID DigitalPersona has been great since day one

What recommendations would you give to someone considering this product?

For identity an access management, there is only one software you can trust HID DigitalPersona. I recommend this tool.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Minesh M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Relatively simple and Easy to use

Likeliness to Recommend

10 / 10

What differentiates HID DigitalPersona from other similar products?

Allows users to quickly log in to or switch computers on the fly, much faster than typing in a password.

What is your favorite aspect of this product?

Active Directory Integration

What do you dislike most about this product?

So far all good seems for us

What recommendations would you give to someone considering this product?

It is great for Windows authentication and works with many other applications.

Pros

Friendly Negotiation
Helps Innovate
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies

John M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to use, surprisingly fast and easy to deploy.

Likeliness to Recommend

10 / 10

What differentiates HID DigitalPersona from other similar products?

Easy to use Largest choice of MFA authentication options Subscription pricing Works across distributed networks and systems

What is your favorite aspect of this product?

Human friendly experience

What do you dislike most about this product?

some custom configuration was required

What recommendations would you give to someone considering this product?

compare to microsoft. Understand your SSO needs across your networks and systems

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Most Popular HID DigitalPersona Comparisons

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HID DigitalPersona

HID DigitalPersona

What is HID DigitalPersona?

Company Details

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Awards & Recognition

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

HID DigitalPersona Ratings

82 Likeliness to Recommend

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love HID DigitalPersona?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Mobility Support Software is optimized for mobile usage.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Reporting Software provides reporting functionality

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Privileged Access Management Software provides visibility into specific user access patterns

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Password Management Software provides credential management and retrieval functionality.

Access Request Management Software allows IT to track and manage user access requests.

Identity Governance Software allows identities and access to be centrally managed through policies.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

HID DigitalPersona Reviews

Mandias M.

Best Security Features With HID DigitalPersona

Likeliness to Recommend

Pros

Minesh M.

Relatively simple and Easy to use

Likeliness to Recommend

Pros

Cons

John M.

Easy to use, surprisingly fast and easy to deploy.

Likeliness to Recommend

Pros

Most Popular HID DigitalPersona Comparisons

Microsoft Identity Manager

RSA Via

SAP Identity and Access Management

Okta Identity Cloud

CyberArk Application Identity Manager

BeyondTrust RM (Formerly Bomgar)

Feature Ratings

Provisioning Deprovisioning

Mobility Support

Activity Monitoring Alerts

Web Cloud Single Sign on (SSO)

Reporting

Advanced Provisioning

Privileged Access Management

Multi-Factor Authentication (MFA)

Password Management

Access Request Management

Identity Governance

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Business Value Created