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Identity and Access Management

Identity Access Management (IAM) is a software-based framework of policies and technologies for ensuring that an organization has the appropriate access to technology resources. Identity and access management systems identify, authenticate and authorize individuals who access IT resources.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

IBM Raises Price on Software Support; Shoves Customers Toward the Cloud
August 05, 2020

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Author: Scott Bickley (Info-Tech)

Bomgar & BMC Team Up to Speed Trouble-Ticket Resolution
July 10, 2020

For organizations that experience time-sensitive incidents that must be resolved in the most optimal and efficient manner, Bomgar (Beyond Trust) and BMC Software may have the solution. The two vendors have teamed up to address a reduction in the time it takes to resolve problematic tickets and assist in lessening the impact of cyber threats to which all organizations are subjected.

Author: Shastri Sooknanan (Info-Tech)

Okta Partners With VMware Carbon Black, CrowdStrike, and Tanium
April 15, 2020

Okta announces its new partnerships with endpoint security vendors VMware Carbon Black, CrowdStrike, and Tanium. Integrating endpoint protection management analysis with Okta Verify’s user identity risk indicators, Okta Identity Cloud consolidates the information and creates a risk profile of the individual login attempt.

Author: Michelle Tran (Info-Tech)

See All Research

Identity and Access Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2019
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020

Symantec

Symantec Identity Governance & Administration

Grant trusted users access to on-premises and cloud applications with broad provisioning

8.1

Composite Score

8.4

CX Score

+83

Emotional Footprint

81%

Likeliness to Recommend

22

Reviews

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