Identity and Access Management

Identity Access Management (IAM) is a software-based framework of policies and technologies for ensuring that an organization has the appropriate access to technology resources. Identity and access management systems identify, authenticate and authorize individuals who access IT resources.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Okta Partners With VMware Carbon Black, CrowdStrike, and Tanium
April 15, 2020

Okta announces its new partnerships with endpoint security vendors VMware Carbon Black, CrowdStrike, and Tanium. Integrating endpoint protection management analysis with Okta Verify’s user identity risk indicators, Okta Identity Cloud consolidates the information and creates a risk profile of the individual login attempt.

Author: Michelle Tran (Info-Tech)

Avatier Releases AI Chatbot to Automate Common IAM Helpdesk Requests
January 15, 2020

Avatier, an IAM vendor, has developed an innovative solution for automating mundane IAM tasks: a chatbot called Apollo. Apollo is a great example of how ANI can enable simple task automation that ultimately frees up IT staff to tackle more pressing issues.

Author: Ian Mulholland (Info-Tech)

Symantec Leaves the Strongest Emotional Footprint in the IAM Space With Its Symantec VIP Product
September 27, 2019

Recent data released from SoftwareReviews' Identity Access Management (IAM) Customer Experience Report reveals Symantec VIP is performing above the rest when it comes to providing good customer service.

Author: Ian Mulholland (Info-Tech)

See All Research

Identity and Access Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2019

Symantec

Symantec Identity Governance & Administration

Grant trusted users access to on-premises and cloud applications with broad provisioning

8.1

Composite Score

8.4

CX Score

+82

Emotional Footprint

81%

Likeliness to Recommend

22

Reviews

data-quadrant-awards-badge 2019

Microsoft

Microsoft Identity Manager

Synchronize identities between directories, databases and applications. Enable self-service password, group and certificate management. Increase admin security and thwart identity theft with policies, privileged access and roles.

7.7

Composite Score

7.8

CX Score

+76

Emotional Footprint

81%

Likeliness to Recommend

57

Reviews

data-quadrant-awards-badge 2019

HID Global

HID Global Identity Platform

The edge of your enterprise is now anywhere people work and defending this borderless enterprise requires focusing on the human factor — user identity. The Crossmatch DigitalPersona solution delivers strong, multi-factor authentication designed for the people that use it and those that manage it. Crossmatch was acquired by HID Global in September 2018.

7.6

Composite Score

7.7

CX Score

+75

Emotional Footprint

80%

Likeliness to Recommend

48

Reviews

IBM

IBM Identity Manager

IBM® Security identity and access management solutions help strengthen compliance and reduce risk by protecting and monitoring user access in today's multi-perimeter environments.

7.3

Composite Score

7.3

CX Score

+70

Emotional Footprint

73%

Likeliness to Recommend

26

Reviews

SAP

SAP Identity and Access Management

Safeguard your company's information assets with identity and access management and security compliance. Manage business continuity and minimize cost and risk with an approach to identity and access management that drives security compliance.

7.3

Composite Score

7.4

CX Score

+70

Emotional Footprint

72%

Likeliness to Recommend

43

Reviews

RSA

RSA Via

RSA Via is a set of SaaS and software solutions that work together to protect the entire identity and access lifecycle. It features a governance-driven approach to ensure consistency in access controls, regardless of the user’s location, device or where the resources reside. RSA Via ensures continuous compliance with changing rules and regulations without rendering current IAM investments obsolete.

7.2

Composite Score

7.2

CX Score

+70

Emotional Footprint

74%

Likeliness to Recommend

43

Reviews

Okta

Okta Identity and Access Management

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

7.2

Composite Score

6.8

CX Score

+62

Emotional Footprint

77%

Likeliness to Recommend

16

Reviews

Oracle

Oracle Identity and Access Management

Oracle’s complete, integrated next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud.

7.0

Composite Score

6.9

CX Score

+62

Emotional Footprint

74%

Likeliness to Recommend

23

Reviews

Radiant Logic

RadiantOne FID

RadiantOne’s full-spectrum identity service is the only IdM solution purpose-built to scale alongside your business, integrating with your evolving infrastructure.

9.0

Composite Score

--

CX Score

+98

Emotional Footprint

96%

Likeliness to Recommend

5

Reviews

Bomgar Corporation

Bomgar Privileged Access Management

Bomgar’s Privileged Access Management (PAM) solution enables organizations to control and manage privileged access to critical data and systems, while empowering users to be more productive. The solution consists of two components - Bomgar Privileged Identity and Bomgar Privileged Access. With Bomgar's integrated PAM solution you can protect privileged accounts and assets at the speed and scale of your business.

8.4

Composite Score

8.3

CX Score

+90

Emotional Footprint

95%

Likeliness to Recommend

5

Reviews

Broadcom Inc.

CA Identity Suite

The CA Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. Read more at http://www.ca.com/us/products/ca-identity-suite.html

8.0

Composite Score

8.2

CX Score

+80

Emotional Footprint

78%

Likeliness to Recommend

8

Reviews

Courion Corporation

Courion Suite

Courion provides a comprehensive suite of identity management and access governance solutions that help organizations minimize risk, streamline operations and reduce costs.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews