
Okta Identity Cloud
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOkta Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Okta Identity Cloud.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Fair
- Reliable
- Security Protects
- Trustworthy
Feature Ratings
Web Cloud Single Sign on (SSO)
Multi-Factor Authentication (MFA)
Activity Monitoring Alerts
Provisioning Deprovisioning
Identity Governance
Advanced Provisioning
Access Request Management
Password Management
Privileged Access Management
Mobility Support
Reporting
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Okta Identity Cloud Reviews

Sumit K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Okta excels in seamless IAM.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud stands out from other identity and access management (IAM) products in several ways: 1. **Unified Platform** 2. **Ease of Integration** 3. **User-Friendly Experience** 4. **Adaptive MFA** 5.**IDaaS** 6.**User LifeCycle Management
What is your favorite aspect of this product?
Commonly appreciated aspect of Okta is its user-friendly experience. The intuitive interface and seamless integration capabilities make it relatively easy for both administrators and end-users to navigate and utilize its features effectively. This can lead to a smoother implementation and higher user adoption rates within organizations.
What do you dislike most about this product?
1. Cost 2. Complexity for small businesses 3. Integration Challenges 4. Customization Limitations
What recommendations would you give to someone considering this product?
When considering Okta, start by conducting a thorough assessment of your organization's IAM needs. Evaluate the scalability, integration capabilities, and cost-effectiveness for your specific environment. Ensure that Okta aligns with your existing IT infrastructure and applications. Leverage the user-friendly interface for smoother adoption. Explore the Okta Marketplace for pre-integrated applications. Engage with Okta's customer support and community for assistance. Consider the level of customization required for your organization. Lastly, factor in compliance requirements and regulatory certifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Robust Solution
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta is fairly easy to adopt and use relative to other providers with which I've worked in the past.
What is your favorite aspect of this product?
The admin UI is pretty nice. Okta also works basically the way I expect it to without a ton of effort or knowledge (and I don't consider myself an expert in this space). It has a nice and decently documented SDK, too.
What do you dislike most about this product?
Okta feels slightly imperfect. I am not sure if it's buggy, per se, but something about it is not quite "done."
What recommendations would you give to someone considering this product?
I think Okta is a fine choice; just be sure there aren't better choices given your company's stack.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Performance Enhancing
- Wastes Time
- Leverages Incumbent Status

John R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Securing the job with OKTA
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
It is easy to use and you don't depend on a physical token, as before. Easy to implement and doesn't complicate the things.
What is your favorite aspect of this product?
Yu are getting a lot for its price. Big help on securing things.
What do you dislike most about this product?
Direct integrations with tools can be difficult.
What recommendations would you give to someone considering this product?
You can have a secure structure with OKTA, just take advantage of all of its features, and you will be safe.
Pros
- Trustworthy
- Effective Service
- Saves Time
- Helps Innovate