What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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76 Likeliness to Recommend
4
Since last award
92 Plan to Renew
1
Since last award
61 Satisfaction of Cost Relative to Value
9
Since last award
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Altruistic
- Effective Service
- Respectful
- Reliable
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Rules Engine
Multi Currency
Renewal Management
Visual Configuration
Catalog Management
Guided Selling
Product and Service Configuration
Application Integration
Workflow & Approvals
Quote Development and Administration
Reporting and Analytics
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Zuora CPQ Reviews
Noura H.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Priority product for efficiency
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
It is easy to utilize and allows partner changes to be implemented faster then other products.
What is your favorite aspect of this product?
The view that allows you to see the subscription and products and easily manage partners renewals and upgrades, etc. Being able to see a full picture when it comes to a clients account is really beneficial as you are working certain accounts. I don't feel like any other product out there does that.
What do you dislike most about this product?
I can't say that there is anything to mention here.
What recommendations would you give to someone considering this product?
Don't waste time considering and just do it. You will save ample time but having the right product that can help with you day to day work flow.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2021
Has simplified out order processing workflow
Likeliness to Recommend
Pros
- Caring
- Saves Time
- Respectful
- Helps Innovate