What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Helps Innovate
- Effective Service
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Voice Recognition
AI-Powered Meeting Assistance
CRM CSM Integration
Continuous UCC
Centralized Management Portal
Cloud-Based Voice
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
alex j.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2022
Great tool for communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is one of the top unified communication tool in the market due to its stability & reliability.
What is your favorite aspect of this product?
My favorite aspect about Zoom Phone is that it is very easy to use at a low price.
What do you dislike most about this product?
The quality we get from Zoom phone is more than enough to not have anything to dislike about it.
What recommendations would you give to someone considering this product?
I recommend using Zoom as a unified communication tool due to its stability and reliability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tom y.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
High Team Working Secret
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Capability to hold large team. It's clear transmission.
What is your favorite aspect of this product?
Team work is enhanced through frequent communication and updates.
What do you dislike most about this product?
It has helped us alot since we started using it we can't complain at all.
What recommendations would you give to someone considering this product?
For easy large team located worldwide control,use Zoom Phone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Darren Y.
- Role: Finance
- Industry: Recreation
- Involvement: End User of Application
Submitted Aug 2022
Amazing Connection Point
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's capability to connect large group at once and its clear and audio transmission.
What is your favorite aspect of this product?
It enhances team collaboration through instant communication and visual sharing as well as instant consultation and response.
What do you dislike most about this product?
So far we haven't noted any fawn.
What recommendations would you give to someone considering this product?
For effective team management and large team control , use Zoomphone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
