What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Performance Enhancing
- Transparent
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho Social Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Easy to use but pricey
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Caring
Sylvia M.
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho social easily connect with social media platform
What is your favorite aspect of this product?
Zoho social is good in social media marketing and connect with TikTok accounts and Facebook
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
essential and high technology
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features