Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 / 10
Category
Zoho Social
9.0 / 10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Transparent
  • Reliable
  • Includes Product Enhancements

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Campaign Execution

86

Social Media Channel Integration Outbound

86

Dashboards and Visualization

85

Social Response Management

85

Social Post Archival

85

Social Moderation and Workflow Management

85

Sentiment Analysis

84

Trend Analysis

84

Vendor Capability Ratings

Average 85

Ease of Implementation

98

Usability and Intuitiveness

97

Breadth of Features

96

Ease of Customization

96

Vendor Support

96

Quality of Features

95

Ease of Data Integration

94

Product Strategy and Rate of Improvement

93

Availability and Quality of Training

92

Ease of IT Administration

91

Business Value Created

90

Zoho Social Reviews

Dipak p.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easiest way to manage your brands on social media

Likeliness to Recommend

10 / 10

What differentiates Zoho Social from other similar products?

It provides very good features like Flexible scheduling that saves you time ,The content calendar you always wanted ,A monitoring dashboard that's sticky ,The best-in-class social analytics its one stop solution for social media marketing.

What is your favorite aspect of this product?

content calendar , brand performance and reports analytic very good so its easy to use.

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

if you are looking for social media marketing than you can go with zoho social.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katherine R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Zoho Social is a fantastic product

Likeliness to Recommend

10 / 10

What differentiates Zoho Social from other similar products?

Zoho Social stands out due to its user-friendly interface, robust features for scheduling and analytics, and seamless integration within the broader Zoho ecosystem. The platform's comprehensive tools and efficient integration with other Zoho applications provide a holistic approach to social media management. Notably, Zoho Social's commitment to excellent customer service further distinguishes it in the competitive landscape of social media management tools.

What is your favorite aspect of this product?

An important aspect of Zoho Social is its seamless integration within the broader Zoho ecosystem. This feature allows users to streamline their workflow by connecting social media management with other essential business tools such as CRM and project management. The cohesive integration enhances overall efficiency, providing users with a centralized platform for managing various aspects of their business operations.

What do you dislike most about this product?

My experience with Zoho has been outstanding, and I have no reservations. The intuitive interface, seamless integration, and powerful features of Zoho Social have exceeded my expectations. Customer service is responsive and helpful. In summary, Zoho is a delightful and comprehensive solution that I wholeheartedly recommend.

What recommendations would you give to someone considering this product?

For potential Zoho users, explore the suite's integrated features, especially Zoho Social's seamless connectivity. Maximize social media tools, stay updated on releases, and engage with customer support early. Utilize educational resources and consider starting with a trial to assess suitability. These steps ensure optimal utilization for efficient business and social media management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faisal S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Being Social Made Easy

Likeliness to Recommend

7 / 10

What differentiates Zoho Social from other similar products?

advance analytical features make it difference than other

What is your favorite aspect of this product?

i have nom at all personal preference can considered favorite as this system has many advanced features already

What do you dislike most about this product?

In my personal experience limited customization sometime make me realize that, it has some boundaries due to which some tasks become imposable

What recommendations would you give to someone considering this product?

Do consider your need before be a part of this system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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