What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Security Protects
- Performance Enhancing
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Collaboration
Publishing
Audience Segmentation
Dashboards and Reporting
Visual Analytics
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Quality of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Also Featured in...
Zoho Social Reviews
Gökhan C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Just okay to schedule your posts
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It has an okay level of service. just ok.
What is your favorite aspect of this product?
scheduling feature is alone good enough.
What do you dislike most about this product?
UI is poor. preview is required.
What recommendations would you give to someone considering this product?
If social media isn't so important channels, you can use it.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
Amanda C.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
Fantastic Social media management tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has been one of the most successful product that enables us to market our products through social media.
What is your favorite aspect of this product?
We are able to reach many customers on our social media platforms. When customers comment on our products and services we get feedback instantly.
What do you dislike most about this product?
I have not experienced any performance challenge from this great product.
What recommendations would you give to someone considering this product?
I totally recommend this platform for effective marketing and advertising on social media.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service