What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Security Protects
- Performance Enhancing
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Collaboration
Publishing
Audience Segmentation
Dashboards and Reporting
Visual Analytics
Sentiment Analysis
Competitor Tracking
Influencer Identification
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Quality of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Also Featured in...
Zoho Social Reviews
Anshu K.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Spreadsheet-like interface.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
ZOHO Social is a smart tool that helps businesses grow their presence on the social media by reaching the right audience at the right time.
What is your favorite aspect of this product?
Zoho CRM is a widely adopted customer relationship management.
What do you dislike most about this product?
I have been using Zoho One for 6 months now, with 5 accounts, and I am looking at moving to a different platform.
What recommendations would you give to someone considering this product?
I have recently upgraded from Zoho CRM to Zoho.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Chris h.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
A nice platform with great price.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It's very straightforward to use and great usability compared to other similar products.
What is your favorite aspect of this product?
Zoho social has been a game changer since I am able to schedule post in all our accounts and maintain them. Also I like how it normally present clear and useful analytics.
What do you dislike most about this product?
Zoho social is easy to use and to implement I have nothing that disgust me while using it.
What recommendations would you give to someone considering this product?
It saves time and energy while working with it. Also its the best media management tool you should give it a try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eilidh C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
The best platform to manage social networks
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is the best social media platform to create analytical reports for Facebook, LinkedIn, Instagram or any social media platform, it works like a social media tool should, the suggested posting times have been helpful in scheduling posts for better reach, Post scheduling and data reporting is one of its best features, it also integrates very easily with all major social media channels with an intuitive user experience that allows you to track and measure individual network campaign performance social, has been a wonderful tool for our start-up.
What is your favorite aspect of this product?
I like that I can publish the same thing on various platforms, I also love this software because it works in an incredible way when it is dedicated to moving the marketing of the different and numerous companies in which it is implemented, to publish their products on different social networks, It also keeps track of the data and analysis of each publication, it is a platform to program and create panels since it is very intuitive and easy to use allowing all the customization that you want to do in a very interesting and excellent way, I also like that I can manage all my accounts in one place.
What do you dislike most about this product?
I don't like that the manual mobile posting feature lowers image quality on Instagram, I also don't like that the UI unexpectedly becomes a bit cluttered and difficult to navigate at times.
What recommendations would you give to someone considering this product?
It is an incredible platform to have all the needs of your business in one place, the price is very fair and the software in general is very easy to use, I highly recommend its use, since I consider it the best tool to manage social networks in the world.
Pros
- Trustworthy
- Effective Service
- Client's Interest First
- Generous Negotitation
