Zoho People
8.1 /10

What is Zoho People?

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

83 Likeliness to Recommend

2
Since last award

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

91

Rate Policies

87

Workforce Planning and Forecasting

87

Shift Management

86

Workforce Dashboards and Reporting

85

Time Capture Physical

84

Absence Management

83

Workforce Scheduling

81

Staffing

81

Attendance Management and Policies

81

Labor Costing and Splitting

80

Vendor Capability Ratings

Average 80

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

81

Business Value Created

81

Availability and Quality of Training

81

Ease of Implementation

81

Breadth of Features

80

Usability and Intuitiveness

80

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zoho People Reviews

Alberto M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Administration and monitoring of the employees.

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho People differs from other employee monitoring and management platforms because this platform is capable of displaying real-time behavior on the performance and compliance of various employees' activities. I believe that its operation in my company has proven to be different from other platforms that we have previously had implemented, because the results were emerging little by little and making the difference in operation more and more noticeable.

What is your favorite aspect of this product?

One of the features that stood out the most during my main experience with Zoho People has been the employee search system. Currently, Zoho People is able to allow me to search for new employees adapted to the needs of my company, adding to the list, really trained people who can attract new general benefits to the various areas of my company. I really like this feature of Zoho People because this way I can know what type of person I am hiring, and how they can help my company drive their results in each work area. In addition, another of the functions that I like about this platform is that it is a single panel, I can review the performance that an employee has had specifically in recent weeks. In our company, we always accredit the "employee of the month" for which, measuring performance, skill improvements and compliance with the activities in this panel, helps us to establish favorite employees, whom we would compensate for their excellent work and long-term development. term.

What do you dislike most about this product?

First of all, a very strong criticism that I have about this platform is regarding its free trial period. Currently, and as it has been for a long time, Zoho People has the ability to offer new users a free trial period with which they will "get to know the platform more thoroughly before buying one of their plans" however , these are just promises. When I started using Zoho People, I went to enjoy this free trial period, but I did not get the expected results, the functionalities were quite limited, the employee monitoring system did not work in real time and the search for employees was not so conducive to providing quality and appropriate employees for various tasks. Therefore, I believe that this trial period should be exponentially improved, adding new functions, making it more accessible with respect to more functions allowed, and without a doubt, that it works in real time.

What recommendations would you give to someone considering this product?

The administration of human resources in our company is something with which we have struggled for a long time, because we have always had various difficulties to obtain a platform that helps us manage this business area without having to make so much effort. Since we discovered Zoho People, everything has improved little by little, our employees became more enthusiastic when it came to work, work schedules could be modified to suit general taste and we also managed to obtain better results in fulfilling the scheduled activities. I am very satisfied with Zoho People, because this has been one of the few platforms that has allowed us to obtain an ROI in just 2 weeks of use. The implementation of Zoho People was quite simple, we were able to configure our entire panel of employees in a very short time thanks to the ease of integration of Zoho services, and we also managed to monitor in real time any movement of all our employees regarding their labors. Zoho People allows me to measure the performance of each new employee who joins our company, measure their skills and rate what they need to improve on. My company will really keep this platform to manage human resources, we are very happy with its operation and with the performance it has shown since it was successfully implemented.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacqueline L.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Zoho People is a scalable solution.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

It allows for easy expansion. It is scalable. I know it will be helpful now and in the future of our business planning.

What is your favorite aspect of this product?

It is visually appealing. The UI makes sense.

What do you dislike most about this product?

It was a little hard to navigate the help section at first.

What recommendations would you give to someone considering this product?

For the value I get as a sole owner and the potential for expanding should my business grow, this is a great value.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Leverages Incumbent Status

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