What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
91 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Reliable
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Expense Detail Tracking
Approval Workflow
Single Sign-On (SSO)
Mobile App or Mobile Browser Support
Expense Itemization
Receipt Image Submission
Desktop Browser Support
Travel and Accommodation Booking
Travel Profile
Multi Currency
Expense Policy Aware
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Cheryl D.
- Role: Operations
- Industry: Government
- Involvement: End User of Application
Submitted Sep 2022
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The intuitive dashboard offers insights on various aspects such as the Unsubmitted and Submitted reports summary, number or unreported expenses and reimbursements
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
avinash U.
- Role: Vendor Management
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Easy to use,
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Easy interference
What is your favorite aspect of this product?
uploading documents
What do you dislike most about this product?
nothing major
What recommendations would you give to someone considering this product?
yes surely
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vaibhav G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Easy to use but could be better
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
The ability for a new person to understand its features, basically the intuitiveness.
What is your favorite aspect of this product?
Invoicing can be cone in a very easy way and also, the management of the invoices created.
What do you dislike most about this product?
Sometimes, when I need an approval for an invoice, it takes a little time to reflect in the software whether the approval has been granted or not.
What recommendations would you give to someone considering this product?
Be sure to make it your invoicing platform since the pricing of this product is pretty reasonable. And be a little patient for the approval of your invoice to reflect in your system.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable