What is Zoey?
Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
73 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoey?
Pros
- Trustworthy
- Acts with Integrity
- Reliable
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Language Support
Payment Processing
Content Localization
Order Management
Shopping Cart Management
Content Management
Integrated Search
Catalog Management
Multi-Storefront
ERP Integration
Guided Selling
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Breadth of Features
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Zoey B2B Omnichannel Commerce - An Introduction
Zoey Reviews
- Role: Operations
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Apr 2023
Easy to implement and use.
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
Great product. Works well for what we use it for.
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Joan V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2023
Zoey is B2B focused, which is a great fit for us.
Likeliness to Recommend
What differentiates Zoey from other similar products?
Zoey is continually upgrading to offer more built-in features.
What is your favorite aspect of this product?
Zoey is very intuitive and easy to use. If support is needed, their team is right there with answers.
What do you dislike most about this product?
I wish Zoey were more customizable by offering a great selection of apps.
What recommendations would you give to someone considering this product?
Give Zoey a try, especially if you have a lot of B2B clients. What you pay for your plan gets you lots of features that are paid add-ons with other platforms.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
