What is Zenefits?
Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZenefits Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zenefits.
92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zenefits?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Zenefits Reviews
Bart K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2022
Trustworthy human resource platform set
Likeliness to Recommend
What differentiates Zenefits from other similar products?
Zenefits is used by our business to give our team members useful information in a single location. The process of choosing the insurance plan that best suits our needs is made incredibly simple by Zenefits. The impressive thing about it was it gives many advantages to our business.
What is your favorite aspect of this product?
Online meetings have been easy, and I've received the information I need clearly. Because Zenefits provides a wealth of resources on the complicated subject of HR and Payroll, that is why we selected them. Zenefits provides the extra assistance that we require. Our annual plan renewal process is easy and hassle-free. For all of the advantages it offers, this service is a fantastic value.
What do you dislike most about this product?
Benefits' inability to let us directly download our personal insurance cards from the website is something I don't like. However, it does offer all of the insurance companies contact details so we can get in touch with them and get the card emailed to us.
What recommendations would you give to someone considering this product?
We were able to set up and alter Zenefits such that we could use the platform to achieve our goals. We have been able to speed our employment process by utilizing the Zenefits platform for hiring and onboarding, which was especially beneficial when we had to hire personnel while operating remotely during the height of Covid.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mikeal J.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
The top benefit administration management tool
Likeliness to Recommend
What differentiates Zenefits from other similar products?
It is straightforward for me to conduct the necessary research thanks to the Zenefits repository of materials. Since I am not a specialist in HR or payroll, Zenefits has developed a user-friendly interface for me to access the information I require. It was an excellent, all-purpose tool.
What is your favorite aspect of this product?
When we most needed it, Zenefits was a useful tool. It is a useful payroll and HR service provider. Finding a precise solution to any problem we may have is made possible by the vast library of information that is readily available on a variety of topics. Help is only an email away if we require a more in-depth explanation for a complicated problem.
What do you dislike most about this product?
When first examined, Zenefits plan cost was not as reasonable as that of other PEOs in the same industry.
What recommendations would you give to someone considering this product?
Zenefits is incredibly user-friendly and requires no prior experience to be successful. Anyone looking for a complete HR platform should definitely consider this solution. It goes above and beyond what we anticipated for us and gives our business a direction for success.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Mariana E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Zenefits for Micro Business HR Concerns.
Likeliness to Recommend
What differentiates Zenefits from other similar products?
We use this program to deliver useful data to our teammates in a consolidated location. Whenever it comes to selecting insurance plans, Zenefits keeps it quite simple to consider the program that best meets our requirements.
What is your favorite aspect of this product?
I enjoy how Zenefits gives me notifications about insurance renewals, action plans, and 401k data straight to my private inbox. All data is consolidated, keeping it simple to access.
What do you dislike most about this product?
Cons: The one thing I really don't like is that we can't obtain our private insurance card right from the internet. However, it includes all of insurance providers' contact details so that we may contact them and have the card issued to us.
What recommendations would you give to someone considering this product?
For its simplicity, I would suggest this software to many other smaller businesses.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service