What is Zenefits?
Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zenefits?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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Zenefits Reviews
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2020
The product is wonderful and is easy to use..
Likeliness to Recommend
Pros
- Performance Enhancing
- Effective Service
- Respectful
- Client's Interest First
Cons
- Commodity Features
- Under Delivered
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Apr 2020
Lots of features!
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Security Protects
Cons
- Less Inspiring
- Inhibits Innovation
- Less Generous