What is Workplace from Meta?

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

86 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

6% Negative
4% Neutral
90% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Caring

Feature Ratings

Average 81

News Feed

87

Employee Directory

85

Instant Messaging

85

Chat Capabilities

85

Live Video Capabilities

84

Employee Engagement

83

Diversity and Inclusion

83

Mobile App

83

Home Page

83

Single Sign-On (SSO)

82

Discussion Forums

82

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Ease of IT Administration

82

Ease of Implementation

82

Quality of Features

82

Business Value Created

81

Breadth of Features

81

Availability and Quality of Training

80

Ease of Data Integration

78

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Vendor Support

75

Workplace from Meta Reviews

Josse H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A bit dissapointing

Likeliness to Recommend

3 /10

What differentiates Workplace from Meta from other similar products?

Nothing really, more of the same

What is your favorite aspect of this product?

Not sure there is one

What do you dislike most about this product?

It's just the same as other social media platforms

What recommendations would you give to someone considering this product?

I don't think it's worth it

Pros

  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Productive
  • Commodity Features
  • Less Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

An exceptional working environment stage

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ria S.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Familiar and easy to use!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

I use Workplace from Meta as an internal communication platform for staff. It's a fun and collaborative tool that gauges discussions and keeps the staff notified on updates and changes. It has a familiar and interactive interface that encourages staff to log on and use Workplace.

What is your favorite aspect of this product?

My favorite aspect of Workplace is the notification feature and that it can be used as in informal 'water cooler' where employees can share, update, comment on posts. It encourages participation and boosts employee morale.

What do you dislike most about this product?

Workplace by Meta has a tendency to become a bit sluggish and unresponsive at times. It could be due to a poor internet connection, but it happens frequently and can be improved.

What recommendations would you give to someone considering this product?

It's a low cost solution that has the ability to boost staff engagement and morale by keeping employees updated and informed of any changes in the business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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