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Workplace from Meta

8.6 /10

98 Reviews Write a Review

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What is Workplace from Meta?

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

10 Top Rated Features

2023

2 Top Rated Capabilities

12 Top Rated Features

2022

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

86 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

6% Negative

4% Neutral

90% Positive

Pros

Respectful
Acts with Integrity
Fair
Caring

Feature Ratings

Average 81

News Feed

Employee Directory

Instant Messaging

Chat Capabilities

Live Video Capabilities

Employee Engagement

Diversity and Inclusion

Mobile App

Home Page

Single Sign-On (SSO)

Discussion Forums

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Megan B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Couldn't imagine our company without Workplace

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

User-friendly and intuitive

What is your favorite aspect of this product?

Mobile app to kept up to date with latest news (especially relevant when furloughed)

What do you dislike most about this product?

News feed can be clunky / not show latest updates

What recommendations would you give to someone considering this product?

Do it! It's transformed our internal comms

Pros

Continually Improving Product
Caring
Respectful
Client Friendly Policies

Craig H.

Role: Consultant
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

The best choice for employee culture / engagement

Likeliness to Recommend

7 /10

What differentiates Workplace from Meta from other similar products?

It's usability and intuitively 'knowing what it's for' are both stand-out elements ahead of any other similar product. I believe it to be the only product in the marketplace that actively encourages the breaking down of silo's, rather than enabling them.

What is your favorite aspect of this product?

The usability of the product is by far the best feature of the product. It benefits from the same original benefits Facebook had - nobody needs taught in how to use it or what for, people just 'know'.

What do you dislike most about this product?

Lack of longterm roadmap, low adherence to change management principles, product sometimes to evolve commercial Facebook product rather than corporate customer requirements

What recommendations would you give to someone considering this product?

Be very clear on 'what problem you want to solve' - and then evaluate on that basis WITH employee's rather than on their behalf - piloting / proofs of concept with champions and pilot sample employee's are crucial at the earliest possible stage of evaluation. If those results fit the solution to the problem you want to solve, it will definately be the best product on the market to do so!

Pros

Unique Features
Includes Product Enhancements
Performance Enhancing
Inspires Innovation

Cons

Vendor Friendly Policies
Less Efficient Service
Less Effective Service

Role: Consultant
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Great features that allow collaboration!

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Workplace from Meta

What is Workplace from Meta?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Workplace from Meta Ratings

86 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Chat Capabilities Chat connects everybody and brings rich functionality to messaging with the ability to create polls and surveys, send files, automate tasks or share location.

Live Video Capabilities Live video capabilities lets you create high-quality live events with features such as screen sharing, automatic captioning, Q&As, and live-stream metrics.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Diversity and Inclusion Ensures everyone has an authentic voice and builds community at work, which includes the ability to add gender pronouns, skin-tones and name pronunciation.

Mobile App Android and iOS app that users can download.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Discussion Forums Users can create posts on a browseable message board. Other users can reply to the posts in an open-discussion conversation thread visible to other users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Workplace from Meta Reviews

Megan B.

Couldn't imagine our company without Workplace

Likeliness to Recommend

Pros

Craig H.

The best choice for employee culture / engagement

Likeliness to Recommend

Pros

Cons

Great features that allow collaboration!

Likeliness to Recommend

Pros

Most Popular Workplace from Meta Comparisons

Microsoft Teams

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Citrix Digital Workspace

LumApps

Workgrid

1
Since last award

Feature Ratings

News Feed

Employee Directory

Instant Messaging

Chat Capabilities

Live Video Capabilities

Employee Engagement

Diversity and Inclusion

Mobile App

Home Page

Single Sign-On (SSO)

Discussion Forums

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support