What is Workday Professional Services Automation?
Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
95 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workday Professional Services Automation?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Expense Detail Tracking
Mobile Access
Reporting
Security
Knowledgebase
Auditability
Process Automation
Project Management
Billing
Time Management
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Workday Professional Services Automation Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Full of features, but not always easy to use
Likeliness to Recommend
Pros
- Enables Productivity
- Security Protects
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service