What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Performance Enhancing
- Fair
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Content Repository
E-Commerce Integration
Standard Templates
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Content Security
Translation Facilitation
Multi Channel Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Ajeet K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
One of the easiest tool to build a website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The new integration of AI into WordPress.com makes it easy for any to build a website by just commanding the AI. WordPress has also got more templates to select from which makes even the novice to use this tool and this sets WordPress.com more professional from other tools.
What is your favorite aspect of this product?
The hosting service provided by WordPress.com is more reliable, secure and faster to deliver content. I also like the pre-configured analytic functioning module of Google analytics which makes it easy to configure Google analytics into WordPress website more easier and in the shortest period of time
What do you dislike most about this product?
Some plugins and themes comes with security vulnerabilities that are likely to expose the website to attackers and therefore would require one experienced in technology knowledge to review and edit them to secure the website. Wordpress.com websites comes with limitations and can be exported into another program except to a tool supporting Wordpress therefore future migration to another technology is impossible with Wordpress.com sites
What recommendations would you give to someone considering this product?
If you are not a software developer and you are looking at the most easiest way to create a website in a single click, then I would recommend this tool because it is easy and pricey as well
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Caring
Rajat R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use Wordpress to design any website
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress supports direct Integration of Google Analytics and Google Ads at no extra cost which other site builder tools do not offer at the moment and this makes WordPress.com a good tool for me from other tools that I have used.
What is your favorite aspect of this product?
I like the WordPress themes, they can be customized to create a good looking website which loads faster due to the minimum CSS codes in them, also the presence of plugins makes website designing more easier since you can add any functionality with the use of plugin
What do you dislike most about this product?
Unless when you are a developer but editing themes and plugins within WordPress requires technical knowledge in coding which may need to hiring a developer if you are not hence costing more money but besides that, I have not seen any issue with this tool yet.
What recommendations would you give to someone considering this product?
Yes, I would recommend this tool because of its fair pricing
Pros
- Effective Service
- Fair
- Altruistic
- Generous Negotitation
Raghu M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
More templates for websites at a cheaper cost
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress comes with a lot of themes and plugins that can be used to design websites faster and easier. They also offer free hosting for websites at the same cost compared to other tools
What is your favorite aspect of this product?
I like the software customer support of WordPress as they are more technical to all technical questions. The cost of the tool is affordable favoring even smaller businesses to use the solution
What do you dislike most about this product?
It is hard to export the website files from WordPress and plugins at times comes with security vulnerabilities that can expose website to insecurities
What recommendations would you give to someone considering this product?
WordPress is easy to use to create good looking website and I would recommend the tool
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Respectful
