What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Web Experience Management Integration
Editorial Workflow
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Tory R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2021
WordPress: Simple and effective!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is extremely easy to use. It's initiative, simple, and doesn't require much of a learning curve. WordPress is also optimized for a company's SEO presence. The available themes also allow an end-user to create an aesthetic pleasing website.
What is your favorite aspect of this product?
That it's so simple and quick. I can be and in out of WordPress in mere minutes while making significant changes to my company's website. The searchability of a WordPress site is also a major plus for the platform.
What do you dislike most about this product?
I believe WordPress has a solid amount of features; however, sometimes my team and I find that you need several plug ins to access different, unique features which in turn has slowed down the performance time on our website.
What recommendations would you give to someone considering this product?
I'd recommend checking the pro's and con's of WordPress versus its competitors to make your ultimate buying decision. I'd also say to watch the plethora of tutorials available to familiarize yourself with the platform and be empowered to take advantage of its wide breadth of features.
Pros
- Performance Enhancing
- Continually Improving Product
- Reliable
- Enables Productivity
Samuel [SAM] J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2021
One of the best, simple website publishing Platfor
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a popular platform. WordPress has free templates and useful features for creating the websites you need for your business. If you want to implement your own design, WordPress provides an array of extensions, addons, and plugins to do just that. WordPress is free. WordPress also allows third-party integrations. WordPress also allows to the deployment of multiple sites under one installation.
What is your favorite aspect of this product?
WordPress is a simple website publishing platform. It is a free platform. WordPress gives you full control of your website. You can add any number of webpages to your site using this platform.
What do you dislike most about this product?
WordPress does not comes up with a built-in drag and drop page builder.
What recommendations would you give to someone considering this product?
WordPress is used by most webmasters. WordPress continually upgrades its versions. I recommend this product to all my fellow digital marketers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ivan M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Easy to use and implement
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use and great support from the community which makes it easy to customize
What is your favorite aspect of this product?
Ease of implementation and use, in a few minutes it is ready to use
What do you dislike most about this product?
I would like to have wordpress variants that work with different front technologies like React or Vue
What recommendations would you give to someone considering this product?
It is a good product if you want to have a site ready in a few minutes with a friendly interface and thousands of plugins for every need, but you have to have a very good implementation from the beginning, especially in the protection against spam.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
