What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Campaign Management
Content Storage
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
María José P.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
The fastest way to have an online presence
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
I am a web programmer and in my years of career I have been able to help many companies in the creation and development of their websites and without a doubt, WordPress is the best tool to achieve quickly and economically, a high quality website that is quickly positioned in search engines.
What is your favorite aspect of this product?
I really like WordPress because you don't need to be an expert programmer to create your own website, which gives me the advantage when I deliver the web pages to my clients and teach them how to manage their own website. Another great advantage of WordPress is that you can position the pages with an additional blog, since you have the option to create your articles optimized with SEO and thus achieve better reach and visualization in search engines. It has helped me a lot in the creation of online stores, as I can easily add all the inventory that is in stock.
What do you dislike most about this product?
If you want to make your website and you do not have any knowledge in the area, you can certainly do it, but the results will not look professional. Some options are limited such as templates, although some of them can be modified, as I mentioned, you must have a great knowledge of the program to be able to do it.
What recommendations would you give to someone considering this product?
My recommendation is that, if you want to have an online presence, with a software that is not expensive and easy to use, WordPress is undoubtedly the best for creating websites. If you have no knowledge in web design and creation and you have little budget, WordPress is a great option to start with your website, as long as you document well, so that the results are as expected.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Hussain B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
A free open source tool where sky is the limit
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's free and open source, i.e you don't need to pay any fees to intall wordpress and create your website. Its completely free, and there are thousands of free plugins as well to use on your website. Only the premium ones that performs high end tasks are licensed and paid, and those are also not too expensive to use
What is your favorite aspect of this product?
Its open source and you can optimize it the way you, there is no boundaries or limitation in terms of designing and feature development
What do you dislike most about this product?
Dropshipping plugins or apps are not available on wordpress, so if you're dropshipper, sorry, my friend, go back to shopify
What recommendations would you give to someone considering this product?
Wordpress is a very powerful CMS, you can do almost anything here and maintenance cost is simply 0 (unless you hire IT specialists for it). So if you're new and looking to get a website, Wordpress is a go-to tool for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Muzaffar S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great. Get it now. Don’t wait
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It offers a lot of flexibility and has a multitude of options to choose from all being priced at a very reasonable pricing. An overall good solution for someone with less knowledge of coding and web development such as me
What is your favorite aspect of this product?
I love the aspect where we can integrate multiple tools and plugins to enhance the quality of content and experience with just a click and no hassle
What do you dislike most about this product?
Sometimes it’s really buggy and has issues with hosting services of websites. This has happened with me in two instances for two domains and is still an issue so it’s like a 2 in 100 chance of facing this. Rest is alright I don’t have any complaints
What recommendations would you give to someone considering this product?
Definitely get it if you’re starting out and want a great looking website or blog without having to hire a costly web developer
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation
Cons
- Vendor Friendly Policies
- Under Delivered
Please tell us why you think this review should be flagged.
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