Wix.com, Inc

Wix

8.7 /10

164 Reviews Write a Review

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What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details

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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

5 Top Rated Capabilities

6 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative

7% Neutral

89% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 83

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Wix Reviews

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Good Service

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Navneet Singh N.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to implement without code

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

The ability to create a website without code is the main thing that stands out Wix. Apart from that, it has great themes and drag and drop functionalities which make it much easier to use. And also its interface is clean and easy to use.

What is your favorite aspect of this product?

My favorite aspect is the themes it provides that helps you to create your site very quickly.

What do you dislike most about this product?

There is nothing to dislike about this product.

What recommendations would you give to someone considering this product?

Surely if someone is looking for a person to create their site that is responsive and neat then this is the tool for them they can themselves create their site which will save their money as well as help them customize as per their needs.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Oswald R.

Role: Information Technology
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Excellent platform for you r business websites!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

The learning curve is not TOO high. It has greatly improved over the years and is getting easier to use.

What is your favorite aspect of this product?

It works. Hosting is very stable.

What do you dislike most about this product?

Thus far, no big dislikes. Great platform.

What recommendations would you give to someone considering this product?

The person(s) preparing to use this product must at least a have an understanding of image size vs resolution, and file sizes.

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Wix

What is Wix?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Wix Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Wix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Wix Reviews

Good Service

Likeliness to Recommend

Pros

Navneet Singh N.

Easy to implement without code

Likeliness to Recommend

Pros

Oswald R.

Excellent platform for you r business websites!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement