Wix.com, Inc

Wix

8.7 /10

162 Reviews Write a Review

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What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details

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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

5 Top Rated Capabilities

6 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative

7% Neutral

89% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 83

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Average 82

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Wix Reviews

Traylor H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Challenging platform in terms of usability.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Multilingual operation, practical interfaces, variety of extensions and challenging in terms of usability.

What is your favorite aspect of this product?

Enough flexibility to work well with all the software tools you need....

What do you dislike most about this product?

Incredibly easy to use....

What recommendations would you give to someone considering this product?

Sync it to any software you want.

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

James W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Practical, easy to use and understandable tools

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Easy to use, customizable to our liking, mobile-friendly, feature-packed, customizable templates and a specialized tool to boost our company profile are just some of its many great qualities. All of these things make it unique and good.

What is your favorite aspect of this product?

Wix allows us to create user-friendly and responsive websites, which in turn helps the company increase sales significantly. In our internal implementation, the editor's ability to generate high-quality, professional-looking designs was a great help, and the Wix team's extensive FAQ area was also a lifesaver. They offer us top-notch customer service and also on their website we found a knowledge base, live chat and phone numbers that we managed to use to get in touch with them.

What do you dislike most about this product?

There should be more frequent updates, as the platform is known to be slow to issue changes.

What recommendations would you give to someone considering this product?

Wix stands out for its free, high quality and professionally designed website templates. People who are not familiar with HTML or CSS can use it to create professional-looking websites, which is why it is so popular.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Piyush S.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

User-Friendly web-designing and Hosting.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Low Price, Plugins, User-friendly, extensive customisation, Robust e-commerce capabilities.

What is your favorite aspect of this product?

My favourite aspect is the Drag and Drop interface that it provides, It doesn't take much time to load.

What do you dislike most about this product?

Sometimes while using the basic plan of Wix you might feel Your creativity is limited. It takes time to connect with customer care.

What recommendations would you give to someone considering this product?

Don't forget to make your website reactive while using templates from Wix, Also know your requirements first, Get started with the basic plan and its features that Wix offers and then Jump to the Premium plan as per your requirements.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Wix

What is Wix?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Wix Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Wix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Wix Reviews

Traylor H.

Challenging platform in terms of usability.

Likeliness to Recommend

Pros

James W.

Practical, easy to use and understandable tools

Likeliness to Recommend

Pros

Piyush S.

User-Friendly web-designing and Hosting.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support