
What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Get AssistanceWix Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Efficient Service
- Acts with Integrity
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Design Optimization
Graphics Editing
Import and Export Capabilities
Generative Design
Content Library
Accessibility Checks
Collaboration Tools
Multi-Device Support
Multi-Need Content Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Wix Reviews

Camie M.
- Role: Information Technology
- Industry: Government
- Involvement: Initial Implementation
Submitted Jan 2025
Great product. Easy to use!
Likeliness to Recommend
What differentiates Wix from other similar products?
It’s easier to use and more hands on.
What is your favorite aspect of this product?
The flexibility it offers.
What do you dislike most about this product?
Customer service takes a bit.
What recommendations would you give to someone considering this product?
To follow instructions carefully.
Pros
- Efficient Service
- Fair
- Altruistic
- Acts with Integrity
Cons
- Less Reliable
- Wastes Time
- Less Performance Enhancing
Please tell us why you think this review should be flagged.

Megha B.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2025
Great for building website for beginners.
Likeliness to Recommend
What differentiates Wix from other similar products?
We can create website which provide wide variety to the user
What is your favorite aspect of this product?
We don't need to have the knowledge of codes to use this to build website
What do you dislike most about this product?
There is no flexibility while integrating with 3rd party app
What recommendations would you give to someone considering this product?
Explore the Unpaid version before using the premium version
Pros
- Efficient Service
- Respectful
- Fair
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Deepanshu R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Good Alternate for Canva
Likeliness to Recommend
What differentiates Wix from other similar products?
Its very easy to use and highly customizable, also can build website without coding knowledge
What is your favorite aspect of this product?
Website building is very easy
What do you dislike most about this product?
very limited flexibility with other apps.
What recommendations would you give to someone considering this product?
Try to explore free version first instead of premium
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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