What is Userpilot?
Userpilot is a product experience software that gives non-technical teams the ability to create powerful contextual onboarding experiences. 100s of product and customer teams from companies such as UiPath, Porsche and McGraw Hill trust Userpilot to increase their user adoption through behavior-driven product experiences and to deliver beautiful, personalized and highly customizable user experiences.
Company Details
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Get AssistanceUserpilot Ratings
Real user data aggregated to summarize the product performance and customer experience.
91 Likeliness to Recommend
100 Plan to Renew
97 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Userpilot?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Account Health Tracking
Reporting and Analytics
Customer Scorecards
Centralized Note Taking
Onboarding Collateral Management
Onboarding Portal
Surveys and Polling
CRM Integration
Onboarding Workflow Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Ease of Customization
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
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Userpilot Reviews
Winston R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Precise customer Control System
Likeliness to Recommend
What differentiates Userpilot from other similar products?
Userpilot announces new changes to users immediately, and this supports the adoption of new functionalities.
What is your favorite aspect of this product?
Userpilot keeps customers engaged, and this increases their positive encounter with the company.
What do you dislike most about this product?
Userpilot multiplies the customer engagement layer for businesses, which is a solid factor.
What recommendations would you give to someone considering this product?
Userpilot has brought a significant improvement for clients, where it tracks and analyze the growth for companies items.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing