What is TrueDialog?
The Leading SMS Provider for Mass Text Messaging, SMS Marketing and Personalized 2-Way SMS Texting at Scale.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TrueDialog?
Pros
- Helps Innovate
- Efficient Service
- Respectful
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Marketing Management
Scheduled Messaging
Communication Archive
Text Messaging
Loyalty Promotions Management
Surveys Feedback
Opt-in
Application Integration
Marketing Analytics
Mobile Marketing Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
TrueDialog Reviews
Dakota F.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Apr 2023
Great software and amazing rewards program!
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
TrueDialog has a great client retention platform, with many awesome benefits. No one else has anything like it, even in other industries.
What is your favorite aspect of this product?
SMS short code marketing.
What do you dislike most about this product?
Choosing short codes was a little complicated.
What recommendations would you give to someone considering this product?
Try it out!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Destiny V.
- Role: Student Academic
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2023
Never disappoints!
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
What differentiates TrueDialog from others is the ease of use. I am able to quickly and effectively communicate with my students. It is simple to use and makes my day-to-day at work extremely efficient. I don't think I would be able to do what I do without TrueDialog.
What is your favorite aspect of this product?
My favorite feature is definitely SMS texting with my students.
What do you dislike most about this product?
I have no dislikes for this product.
What recommendations would you give to someone considering this product?
I would tell everyone that using this product is worth it! Especially for the convenience and ease of use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alix H.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2023
Very user friendly, convenient, great features
Likeliness to Recommend
What differentiates TrueDialog from other similar products?
not sure, TD is the first platform like this that I have used
What is your favorite aspect of this product?
Being able to add tags to contacts to keep track of them easily
What do you dislike most about this product?
not being able to edit templates
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service