ThoughtFarmer Customer Reviews 2024

ThoughtFarmer

7.6 /10

What is ThoughtFarmer?

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

Company Details

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Awards & Recognition

ThoughtFarmer won the following awards in the Digital Workplace category

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1 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

7 Top Rated Features

2022

ThoughtFarmer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtFarmer.

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtFarmer?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Fair
Appreciates Incumbent Status
Enables Productivity

Feature Ratings

Average 87

Branded Premium Mobile

100

Department Zones

100

Networked Enterprise

100

Broadcast to TVs

100

Interactive Organizational Chart

100

Mobile App

100

End-User Workflow Customization

100

Virtual Floor Plans

100

Instant Messaging

100

Task Management

100

Virtual Offices

Vendor Capability Ratings

Average 85

Vendor Support

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

ThoughtFarmer Reviews

Jessica M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use, facilitates employee engagement

Likeliness to Recommend

10 /10

What differentiates ThoughtFarmer from other similar products?

Breadth of features

What is your favorite aspect of this product?

The news feed helps facilitate strong organizational knowledge and employee engagement

What do you dislike most about this product?

Some features are not as intuitive to use

What recommendations would you give to someone considering this product?

Customize according to your needs

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Jessie K.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Highly customizable, easy to use intranet platform

Likeliness to Recommend

9 /10

What differentiates ThoughtFarmer from other similar products?

The ease of customizing it to match our branding.

What is your favorite aspect of this product?

The numerous features and easy to use platform.

What do you dislike most about this product?

Integrations, though are a lot, are difficult to understand and implement.

What recommendations would you give to someone considering this product?

Go for it but make sure you have an IT team to support you. Roles between IT and Marketing need to be clearly defined.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Madysen M.

Role: Operations
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use. Great customer support.

Likeliness to Recommend

9 /10

What differentiates ThoughtFarmer from other similar products?

The customer service is great. I always get a helpful and timely response to any of my questions regarding our intranet.

What is your favorite aspect of this product?

Allows information to be easily distributed throughout the company. Employees get to hear what is going on at different sites, celebrate successes, etc. in situations where we wouldn't without the intranet.

What do you dislike most about this product?

There is nothing I can think of.

What recommendations would you give to someone considering this product?

Do it! I love how our intranet brings the company together. The ease of spreading information this way can't be beat!

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

ThoughtFarmer

What is ThoughtFarmer?

Company Details

Need Assistance?

Awards & Recognition

ThoughtFarmer Ratings

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ThoughtFarmer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Mobile App Android and iOS app that users can download.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Virtual Floor Plans The app mimics a physical workspace setting by allowing users to enter virtual rooms.

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

ThoughtFarmer Reviews

Jessica M.

Easy to use, facilitates employee engagement

Likeliness to Recommend

Pros

Jessie K.

Highly customizable, easy to use intranet platform

Likeliness to Recommend

Pros

Madysen M.

Easy to use. Great customer support.

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Branded Premium Mobile

Department Zones

Networked Enterprise

Broadcast to TVs

Interactive Organizational Chart

Mobile App

End-User Workflow Customization

Virtual Floor Plans

Instant Messaging

Task Management

Virtual Offices

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created