ThoughtFarmer Customer Reviews 2024

ThoughtFarmer

7.6 /10

What is ThoughtFarmer?

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

Company Details

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Awards & Recognition

ThoughtFarmer won the following awards in the Digital Workplace category

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1 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

7 Top Rated Features

2022

ThoughtFarmer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtFarmer.

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtFarmer?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Fair
Appreciates Incumbent Status
Enables Productivity

Feature Ratings

Average 87

Branded Premium Mobile

100

Department Zones

100

Networked Enterprise

100

Broadcast to TVs

100

Interactive Organizational Chart

100

Mobile App

100

End-User Workflow Customization

100

Virtual Floor Plans

100

Instant Messaging

100

Task Management

100

Virtual Offices

Vendor Capability Ratings

Average 85

Vendor Support

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

ThoughtFarmer Reviews

Donna C.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Still recommending ThoughtFarmers' intranet!

Likeliness to Recommend

10 /10

What differentiates ThoughtFarmer from other similar products?

Price, ease of set-up, intuitively manageable and not complicated to train other content owners to delve right into the architecture, functionality and features.

What is your favorite aspect of this product?

People Finder

What do you dislike most about this product?

Administrator rights. Needs more levels of access or a checkbox as to which parts of the site, the admin can access, not an all or nothing approach.

What recommendations would you give to someone considering this product?

2FA for client portals: I'd recommend waiting until its in place if that's something on their wish list. I also recommend asking for the "say my name" feature, the interactive maps and analytics pkg.

Pros

Efficient Service
Caring
Respectful
Client Friendly Policies

Kapil M.

Role: Sales Marketing
Industry: Construction
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jul 2021

It's a great intranet for our internal needs

Likeliness to Recommend

10 /10

What differentiates ThoughtFarmer from other similar products?

Easy to use, intuitive, customized to our organization needs.

What is your favorite aspect of this product?

Easy to use, intuitive, customized to our organization needs.

What do you dislike most about this product?

Some duplication with SharePoint.

What recommendations would you give to someone considering this product?

Have a clear user case of what communications or staff engagement challenges you are trying to solve, so that ThoughtFarmer make it happen!

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Easy to use, user friendily

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Trustworthy
Efficient Service
Effective Service

ThoughtFarmer

What is ThoughtFarmer?

Company Details

Need Assistance?

Awards & Recognition

ThoughtFarmer Ratings

88 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ThoughtFarmer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Mobile App Android and iOS app that users can download.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Virtual Floor Plans The app mimics a physical workspace setting by allowing users to enter virtual rooms.

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

ThoughtFarmer Reviews

Donna C.

Still recommending ThoughtFarmers' intranet!

Likeliness to Recommend

Pros

Kapil M.

It's a great intranet for our internal needs

Likeliness to Recommend

Pros

Easy to use, user friendily

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Branded Premium Mobile

Department Zones

Networked Enterprise

Broadcast to TVs

Interactive Organizational Chart

Mobile App

End-User Workflow Customization

Virtual Floor Plans

Instant Messaging

Task Management

Virtual Offices

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created