What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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Tableau CRM Analytics Reviews
Eugene C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2020
Excellent Software for Any Business
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The level of thought and detail that has gone into, and c continues to go into the development.
What is your favorite aspect of this product?
The features. If by some chance the feature does not already exist, it is easy to implement customized, in-house solutions.
What do you dislike most about this product?
That it does not encompass more aspects of the business.
What recommendations would you give to someone considering this product?
Buy it. It is worth every penny.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ken M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
Great for the entire team.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Salesforce Einstein Analytics has more functionality, services, and knowledge base.
What is your favorite aspect of this product?
The accessibility and support have been great aspects of the product(s).
What do you dislike most about this product?
The product needs more features and improvements.
What recommendations would you give to someone considering this product?
Should consider with the services and functions in mind.
Pros
- Saves Time
- Client's Interest First
- Continually Improving Product
- Reliable
Chrissy (.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2020
Great product with consistent customer service.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Customer service and cost
What is your favorite aspect of this product?
Easy to use and implement
What do you dislike most about this product?
Amount of time to implement
What recommendations would you give to someone considering this product?
Research before purchase
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity