What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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Tableau CRM Analytics Reviews
- Role: Sales Marketing
- Industry: Government
- Involvement: End User of Application
Submitted Apr 2021
great capabilities, but time consuming to set up
Likeliness to Recommend
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
- Charges for Enhancements
James l.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2021
The best way to track analytics hands down!
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Salesforce simplifies task to more efficiently track data of every customer across different platforms.
What is your favorite aspect of this product?
The ease of use. Implementing task in a matter of minutes to quickly gather data for the days reports of what we need to implement.
What do you dislike most about this product?
I like everything about the product.
What recommendations would you give to someone considering this product?
Give it a try. It will increase your sales automatically by being able to keep up with the correct data from each customer and what the market is geared to.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Fantastic and powerful product.
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Respectful
- Acts with Integrity