What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTableau CRM Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
Tableau CRM Analytics Reviews
Hector P.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
Great tool integrated into SFDC
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
You can integrate dashboards and other metrics into SFDC. Improving the workflow, plus you can can blend SFDC data with outside data.
What is your favorite aspect of this product?
The ability to mix data outside SFDC and integrate it in a dashboard that shows in SFDC pages.
What do you dislike most about this product?
there is a limited amount of charts that you can use. However that is imporving each update.
What recommendations would you give to someone considering this product?
Consider if you want to have everything into SFDC so that vendores have the info in one place or do you want them to go somewhere else.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Lauren S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2021
Great visualization capabilities
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The visualization capabilities
What is your favorite aspect of this product?
The visualization capabilities
What do you dislike most about this product?
Not as easily customizable as I’d like
What recommendations would you give to someone considering this product?
Hands on testing
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Generous
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2021
Great customization but very pricey
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Saves Time
Cons
- Charges for Enhancements
- Less Generous
- Under Delivered