What is Sprout Social Professional?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Professional?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Response Management
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Post Archival
Campaign Execution
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
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Sprout Social Professional Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Excellent and fantastic
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Katherine R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Excellence in Social Media Management
Likeliness to Recommend
What differentiates Sprout Social Professional from other similar products?
Sprout Social Professional stands out from other similar products due to several key differentiators. Firstly, its intuitive user interface simplifies social media management tasks, making it user-friendly and accessible. The platform's advanced scheduling features and comprehensive analytics provide valuable insights into social media performance. Additionally, Sprout Social excels in team collaboration, allowing for seamless communication and task assignment. The tool's ability to address various aspects, from competitor monitoring to in-depth reporting, sets it apart as a comprehensive solution. Overall, Sprout Social Professional's combin
What is your favorite aspect of this product?
One of the most notable features of Sprout Social is its ability to provide a comprehensive experience in social media management. The platform combines an intuitive and user-friendly interface with advanced features, such as efficient post scheduling, detailed performance analytics, and effective team collaboration tools. Sprout Social's versatility in addressing various needs, from competitor monitoring to managing paid advertising, contributes to its outstanding position in the social media management tools market.
What do you dislike most about this product?
My experience with Sprout Social has been entirely satisfactory as I have found absolutely nothing to dislike about this social media management platform. From its intuitive interface to its advanced features and exceptional customer service, Sprout Social has exceeded all my expectations. The absence of performance issues, glitches, or significant limitations makes it a standout choice for social media professionals seeking a disappointment-free experience.
What recommendations would you give to someone considering this product?
If you're considering using Sprout Social, I would recommend getting familiar with its interface and features by connecting all relevant accounts for centralized management. Customize reports and analytics based on your goals, explore collaboration capabilities if working in a team, and make use of provided training resources. Stay updated on new features and test customer support before needing it. Following these steps will help you maximize the effectiveness of Sprout Social in managing your social media.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elias R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Sprout Social Shines, Complete Social Media Tool
Likeliness to Recommend
What differentiates Sprout Social Professional from other similar products?
Fpr me, what makes Sprout Social Professional stand out is its mix of powerful features and user-friendly design. It's a one-stop solution for managing social media, offering great analytics, easy scheduling, and tools for engaging with your audience. The platform's simple interface works well for both beginners and experienced users. Plus, their strong customer support sets them apart, providing quick help whenever you need it.
What is your favorite aspect of this product?
One thing that comes to my mind is its intuitive and easy-to-use interface. It makes managing multiple social media accounts super easy. The platform's clean design and straightforward navigation simplify tasks like scheduling posts, engaging with followers, and analyzing performance. It just feels natural to use, saving time and making social media management enjoyable.
What do you dislike most about this product?
I'm really happy with Sprout Social and honestly, I haven't found anything that bugs me about it. Sure, every tool has its quirks, but nothing major that spoils my experience. It does the job well for me without any big issues.
What recommendations would you give to someone considering this product?
If you're thinking about trying Sprout Social, here are a few tips: Take advantage of the trial: Before committing, explore the platform's features during the trial period. Get a feel for how it works and see if it fits your needs. Invest time in learning: Spend some time getting familiar with all the features. Sprout Social has a lot to offer, so getting to know its capabilities can help you make the most of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
