What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Predictive Recommendations
Content Localization
Microsite Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best application for product sales and marketing
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's best application for your product sales, marketing, customer management, and all other sale management.
What is your favorite aspect of this product?
It's easy to handle and track your product sales.
What do you dislike most about this product?
There's nothing which i dislike about Shopify features.
What recommendations would you give to someone considering this product?
It's best application for your product sales and marketing
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Caring
SYED NASIR H.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
Fantastic cloud software
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is easy to use.
What is your favorite aspect of this product?
Overall is my favorite
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
I will recommend to organisation to use this cloud for management system
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abigail A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Recapturing Lost Leads with Retargeting Systems
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify's retargeting ads allow you to strategically remarket to bounced traffic across platforms like Facebook, Google, and Instagram. You can create targeted audiences, design thumb-stopping ads, and optimize campaigns with tracking pixels without requiring any third-party tools.
What is your favorite aspect of this product?
Abandoning that cart has never been so costly. You can use retargeting through Shopify to bring back window shoppers and convert missed opportunities into loyal customers. Setting up retargeting ads through Shopify is highly intuitive, with easy integration with Google and Facebook. The intuitive app keeps your marketing organized, streamlining campaign creation and insightful reporting into one dynamic dashboard.
What do you dislike most about this product?
Retargeting is seamless with Shopify, but the pre-set audiences can limit your reach. Most abandoned carts are revisited by shoppers within 24 hours. Shopify's default window is 30 days, potentially missing prime retargeting chances.
What recommendations would you give to someone considering this product?
Retargeting ads boast click-through rates 10x higher than regular display ads. Therefore, Shopify's built-in solution is a game-changer for recapturing lost revenue. You can reach the right audience at the ideal moment for unparalleled conversions. Shopify's built-in retargeting is a no-brainer for advanced marketers. It has a streamlined setup, high-impact targeting, and features galore. Start converting those window shoppers into loyal brand advocates.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
