What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Predictive Recommendations
Content Localization
Microsite Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Harshit A.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Easy to Use Web store management tool!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is a little costly but it also provides a lot of good looking templates and product managing on store and checkouts are a little more easier than other providers.
What is your favorite aspect of this product?
I really love that how anybody can easily create and manage it's own online store easily in an efficient way, saving time.
What do you dislike most about this product?
I think shopify is a little overpriced as according to the features it's providing also there's no proper option to add any chatbot on website.
What recommendations would you give to someone considering this product?
I will prefer shopify to one only if he is totally begineer and want to bring their business or store online but also be careful about it's pricing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
It's amazing
Likeliness to Recommend
What differentiates Shopify from other similar products?
Ease of implementation
What is your favorite aspect of this product?
Simplicity!!
What do you dislike most about this product?
Can;t think of anything
What recommendations would you give to someone considering this product?
Just do it
Pros
- Reliable
- Unique Features
- Includes Product Enhancements
- Security Protects
Cons
- Less Friendly Negotiation
- Less Effective Service
- Less Inspiring
Vora R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Shopify: One stop for enterprise solution!!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify provides tools and features necessary to run an online business, including website hosting, domain registration, payment processing, inventory management, order fulfillment, marketing, and analytics.
What is your favorite aspect of this product?
The all-in-one approach simplifies the e-commerce experience for merchants, that removes the need to integrate multiple third-party solutions.
What do you dislike most about this product?
Shopify charges transaction fees for each sale made through its platform that can be reduced.
What recommendations would you give to someone considering this product?
This is best for all in one so this is must have software.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Caring