What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Content Localization
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
It's amazing
Likeliness to Recommend
What differentiates Shopify from other similar products?
Ease of implementation
What is your favorite aspect of this product?
Simplicity!!
What do you dislike most about this product?
Can;t think of anything
What recommendations would you give to someone considering this product?
Just do it
Pros
- Reliable
- Unique Features
- Includes Product Enhancements
- Security Protects
Cons
- Less Friendly Negotiation
- Less Effective Service
- Less Inspiring
Vora R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Shopify: One stop for enterprise solution!!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify provides tools and features necessary to run an online business, including website hosting, domain registration, payment processing, inventory management, order fulfillment, marketing, and analytics.
What is your favorite aspect of this product?
The all-in-one approach simplifies the e-commerce experience for merchants, that removes the need to integrate multiple third-party solutions.
What do you dislike most about this product?
Shopify charges transaction fees for each sale made through its platform that can be reduced.
What recommendations would you give to someone considering this product?
This is best for all in one so this is must have software.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Caring
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best application for product sales and marketing
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's best application for your product sales, marketing, customer management, and all other sale management.
What is your favorite aspect of this product?
It's easy to handle and track your product sales.
What do you dislike most about this product?
There's nothing which i dislike about Shopify features.
What recommendations would you give to someone considering this product?
It's best application for your product sales and marketing
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Caring