ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
ShareFile

ShareFile

8.2 /10
Category
ShareFile
8.2 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

81 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

5% Negative
5% Neutral
90% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Encryption Decryption

85

Authentication

85

High Performance

85

LDAP Support

84

Data Fidelity

84

File Transfer

84

Large File Support

82

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

80

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Data Integration

84

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Business Value Created

79

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Kiran B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Platform for file transfer

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

I feel that this is a very secure platform for sharing file and also it can be integrated easily with MS outlook.

What is your favorite aspect of this product?

We can upload files up to 100 GB. it has user friendly interface and sharing of file is very easy. Notification process is good and there are emails generated when there is any action on file such as if someone viewed or downloaded it.

What do you dislike most about this product?

Once it hanged for me and closed automatically while sharing a file. Some files do not open on app so they need to be opened on browser. editing of files on mobile is very time consuming some time.

What recommendations would you give to someone considering this product?

we have been using citrix file transfer for 3 years and it has served all our needs in sharing files and have never faced much issues.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Client Friendly Policies

Reene L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An incredible tool for safe file transfer

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile, an incredible tool for safe file transfer, gives me the variety of options I genuinely want from a single piece of software. Numerous functions are offered by Citrix ShareFile, and the solution also offers a variety of modules that can be used for smaller-scale or more personal file sharing requirements as well as for larger-scale file management systems.

What is your favorite aspect of this product?

Its accessibility to plugins, an abundance of capabilities, and ease of use all contribute to making it a wonderful tool for file transfers and other activities. With the aid of this complete file transfer system, which consists of a variety of subscription options and modules, we may get the best business option for our file storage and transfer necessitates. All of the modules are closely connected to make it a special fit for any business model.

What do you dislike most about this product?

Well, the process of file uploading and opening may take some time if it has a significant amount of data in it. It is slow and updates too slowly. But still, I love it because since I have started working with this service, my data has never felt unsafe. Another bad problem is that, once encryption is enabled, sending unsafe emails to clients becomes more and more hard.

What recommendations would you give to someone considering this product?

You may rely on Citrix ShareFile for safe file transfer purposes because everything is completely secure. The fact that Citrix ShareFile is very scalable is its best feature. Regardless of where your transfers are taking place, you may utilize it to manage the whole file transfer system centrally. This is the reason why many large companies favor Citrix ShareFile. Additionally, it is highly adaptable to the services you desire.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure, reliable and accessible storage

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

To boost productivity, use automated routines that you can create and control. Allowing consumers to submit papers to their shared files instantly is the best way to collaborate with partners and customers without worrying about security. Giving the company a quick and resourceful technique for transferring emails and data has been resolved. Customers are now more receptive when they trust us with all of their personal information. ShareFile enables small and medium-sized enterprises to obtain comments and approvals on any file quickly and securely, which boosts productivity.

What is your favorite aspect of this product?

We can create time-saving processes and securely access files on any device with ShareFile. ShareFile provides an easy-to-use, cloud-based online interface. It offers incredible capability and interfaces with a wide range of tools. One of ShareFile's key benefits is how easy it is to use. Sharing large documents is remarkably quick and simple thanks to the Outlook add-in. We may upload as many files and documents as we like without worrying that there won't be enough room for them in the cloud because it has enough storage.

What do you dislike most about this product?

Citrix ShareFile performed flawlessly. So far, no problem has appeared.

What recommendations would you give to someone considering this product?

This tool offers live training sessions, a thorough onboarding process, and phone and email access to technical assistance for you and your clients. It is helpful since you can upload large files and email them to customers and staff. Its user interface is straightforward to use and has enough choices to suit your demands.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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