ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
ShareFile

ShareFile

8.2 / 10
Category
ShareFile
8.2 / 10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

81 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

5% Negative
6% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 84

Encryption Decryption

86

High Performance

85

Authentication

85

LDAP Support

85

File Transfer

85

Data Fidelity

84

Transport Security

82

Large File Support

82

Session Monitoring

81

Multi Platform Support

81

Quota Bandwidth Control

80

Vendor Capability Ratings

Average 81

Ease of Customization

90

Product Strategy and Rate of Improvement

90

Usability and Intuitiveness

90

Ease of IT Administration

89

Quality of Features

89

Ease of Data Integration

87

Ease of Implementation

86

Vendor Support

86

Breadth of Features

84

Availability and Quality of Training

83

Business Value Created

82

ShareFile Reviews

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Agile solution to share files online securely.

Likeliness to Recommend

9 / 10

What differentiates ShareFile from other similar products?

Citrix ShareFile, in my opinion, is the most dependable and ideal place to keep all of your data in one location. It is widely recognized as the best choice for storing various types of data as well as websites that can be easily accessed whenever and wherever. It notifies us via email and downloads files safely. For us, it is crucial because we were able to create a storage system with the required productivity and successful teamwork across departments, suppliers, and other business-related entities, it is a crucial factor that can affect how quickly each user works.

What is your favorite aspect of this product?

I like it a lot because the interface is very clear. Citrix ShareFile is ideal for storing and delivering files to clients quickly. It also gives me adequate security and access to my project materials. It's adequate, and I've found it to be very easy to use and incorporate into my applications. It significantly improves employee collaboration, which in turn helps us meet deadlines. It has the best search engine for quickly finding any type of document, as well as a large storage space for uploading a variety of files and backups. The price is advantageous because it is not prohibitively expensive.

What do you dislike most about this product?

The main drawback to the program is that it might be quite sluggish when uploading huge files at times. Citrix ShareFile is, in my perspective, a one-stop shop for all of my problems. Since its introduction, I no longer need to rely on other aspects. However, given how limited this function is today, it would be excellent to expand its interface with other apps. I would want a personalized panel and assistance in receiving better training while using them; it is critical to develop in order to attain good outcomes.

What recommendations would you give to someone considering this product?

It is unquestionably a viable option for successfully managing businesses. You'll be won over by its cloud storage capability. Citrix ShareFile is a high-end storage solution created for enterprises that provides dependable choices including cloud storage and file access from any location. With the secure email function, which is simple to set up and operate, you may apply personalized branding and sign up an infinite number of customers. There is no reason not to get it because it is cheaply priced and you will have a useful tool that allows many people to collaborate effectively.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Platform where you can easily drag and drop files.

Likeliness to Recommend

9 / 10

What differentiates ShareFile from other similar products?

ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.

What is your favorite aspect of this product?

It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.

What do you dislike most about this product?

Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.

What recommendations would you give to someone considering this product?

ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeremy C.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent value for money, very simple to use

Likeliness to Recommend

9 / 10

What differentiates ShareFile from other similar products?

It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients

What is your favorite aspect of this product?

There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.

What do you dislike most about this product?

The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.

What recommendations would you give to someone considering this product?

As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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