ServiceNow

ServiceNow App Engine

8.3 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.

95 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Plug-and-Play Architecture

100

Application Inventory and Dashboard

100

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Exception and Error Handling

Cross-Platform Deployment

Import and Export Capabilities

Automated Delivery Pipeline

Role-Based Access Management

Collaboration

Vendor Capability Ratings

Average 91

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.2

View ServiceNow App Engine in this category (opens in a new tab)

Low-Code Business Process Management - Enterprise

Score 8.1

View ServiceNow App Engine in this category (opens in a new tab)

ServiceNow App Engine Reviews

Ekta L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Service Now: Solve all issues

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

Service Now App Engine is best product I can say as we can raise the ticket according to the category and the team will solve the issue by connecting with us. It contains the features like we can raise ticket, comment on ticket, see the progress of ticket as well as attach the attachment if required.So it contains all the feature which an app engine should contains.

What is your favorite aspect of this product?

The best part is it solves our problem quickly without facing any trouble to us.

What do you dislike most about this product?

Everything is good so far.As I am using it from long time I didn't face any issues yet.

What recommendations would you give to someone considering this product?

Highly recommended to everyone as I am using this from past 5 years in IT industry. It is very helpful for us.Without any second thought you can go with this.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rewa P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to maintain

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

The user interface makes it different and uniqur

What is your favorite aspect of this product?

search engine

What do you dislike most about this product?

querying part

What recommendations would you give to someone considering this product?

to enhance the query results

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

ServiceNow App Engine

What is ServiceNow App Engine?

Company Details

Need Assistance?

ServiceNow App Engine Ratings

95 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love ServiceNow App Engine?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Plug-and-Play Architecture Solution provide out-of-the-box plug-ins and connectors and REST APIs for customized integrations with third-party applications, databases and services.

Application Inventory and Dashboard A list of applications built and deployed by the solution. Out-of-the-box and customizable KPIs and metrics measure the system performance, value and usage.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application’s data models, business logic, user interfaces, etc.

End to End Lifecycle Management Solution provides workflows, versioning, recovery and rollback and other tooling and capabilities for managing the entire software lifecycle.

Exception and Error Handling Automated process of responding to unwanted or unexpected events when the application runs.

Cross-Platform Deployment Ability to build applications that are functional and accessible on multiple user devices and platforms (e.g. mobile phones, tablets, websites).

Import and Export Capabilities Import and convert legacy or applications built using other development tools into the tool and export development artifacts to other tools and archives.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Collaboration View all previous activities including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Midmarket

Low-Code Business Process Management - Enterprise

ServiceNow App Engine Reviews

Ekta L.

Service Now: Solve all issues

Likeliness to Recommend

Pros

Rewa P.

Easy to maintain

Likeliness to Recommend

Pros

Feature Ratings

Plug-and-Play Architecture

Application Inventory and Dashboard

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Exception and Error Handling

Cross-Platform Deployment

Import and Export Capabilities

Automated Delivery Pipeline

Role-Based Access Management

Collaboration

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training