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SAP

SAP Business One

Composite Score

7.6 /10

CX Score

8.0 /10

33 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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Awards & Recognition

SAP Business One won the following awards in the Accounting - Small Business category

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0 Top Rated Capabilities

1 Top Rated Features

2025

1 Top Rated Capabilities

1 Top Rated Features

2024

Product Impact

2024

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

3% Negative

0% Neutral

97% Positive

Pros

Reliable
Acts with Integrity
Respectful
Efficient Service

Feature Ratings

Average 76

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Reconciliation

Budgeting Forecasting

General Ledger Chart of Accounts

Integration APIs

Cost Revenue Tracking

Cash Flow Management

Project Accounting

Expense Management

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.4

View SAP Business One in this category (opens in a new tab)

Accounting - Midmarket

Score 7.5

View SAP Business One in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.3

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

LUIS U.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Excellent ERP platform

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

The quantity of useful reports and the possibilities of integration with other platforms

What is your favorite aspect of this product?

The inventory module is very complete

What do you dislike most about this product?

It is not intuitive at first , it needs training to understand how it works

What recommendations would you give to someone considering this product?

I recommend to consider this platform if you need a complete ERP solution

Pros

Trustworthy
Caring
Fair
Acts with Integrity

Puneet K.

Role: Vendor Management
Industry: Electronics
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2025

Powerful and Reliable ERP Solution

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

SAP Business One stands out with integrated ERP modules, real-time analytics, flexible deployment, and scalability tailored for growing small-to-medium businesses.

What is your favorite aspect of this product?

I love SAP Business One’s seamless integration of all business functions, giving real-time insights and complete control over operations and finances.

What do you dislike most about this product?

I dislike that SAP Business One can be expensive and sometimes challenging to customize for specific business needs without technical help.

What recommendations would you give to someone considering this product?

Ensure you assess your business needs, budget for implementation support, and choose a reliable SAP partner for smooth setup and customization.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

HIMANSHU M.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

It's a good software that has promising road ahead

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

A good on-premise software, but it needs to ramp up cloud capabilities.

What is your favorite aspect of this product?

Accounting, Sales, Purchase

What do you dislike most about this product?

Limited HRMS

What recommendations would you give to someone considering this product?

Expand in HRMS and Vendor management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Inhibits Innovation
Less Friendly Negotiation

SAP Business One

What is SAP Business One?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

SAP Business One Ratings

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SAP Business One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Enterprise Resource Planning - Midmarket

Accounting - Midmarket

Discrete Manufacturing ERP

SAP Business One Reviews

LUIS U.

Excellent ERP platform

Likeliness to Recommend

Pros

Puneet K.

Powerful and Reliable ERP Solution

Likeliness to Recommend

Pros

HIMANSHU M.

It's a good software that has promising road ahead

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Reconciliation

Budgeting Forecasting

General Ledger Chart of Accounts

Integration APIs

Cost Revenue Tracking

Cash Flow Management

Project Accounting

Expense Management

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement