SAP

SAP Business One

8.6 /10

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

10 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

91 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

1% Negative

0% Neutral

99% Positive

Pros

Performance Enhancing
Reliable
Helps Innovate
Enables Productivity

Feature Ratings

Average 88

Supply Chain Management

Procurement Management

Analytics and Reporting

Accounting and Financial Management

Service Management

Human Capital Management

BI and Performance Management

Job and Project Management

Industry Specific Capabilities

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Also Featured in...

Discrete Manufacturing ERP

Score 7.9

View SAP Business One in this category (opens in a new tab)

Accounting - Midmarket

Score 7.3

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Glenn S.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Great but pricey

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

They offer a lot of features but not sure how much better than others since this is the only one I have experience with.

What is your favorite aspect of this product?

The overall product features and cockpit

What do you dislike most about this product?

Limited customization and support for customization.

What recommendations would you give to someone considering this product?

Can be pricey but it fits well with a small to mid-sized org with low number of internal support staff. Make sure before you buy to list customization requirements and see if they can be achieved. More costly for large enterprises

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Burak C.

Role: Finance
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Best Product

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

You can track every history of an item/a purchase order/a transaction with SAP Business One. No one can make a mistake and delete it. There are tons of transactions to be discovered. Viewing a purchase order history is the best to understand. Checking the vendor line items give you a brief summary easily.

What is your favorite aspect of this product?

I did lots of resolution by the help of SAP Business One. Aging items, debit balances, GRIR reports and every kind of stuff that needs attention can be easily solved by SAP.

What do you dislike most about this product?

SAP Business One is hard to master, difficult to teach new people. Images you open use java and come very slow.

What recommendations would you give to someone considering this product?

If you have a big business with big accounting team, consider using SAP Business One. You will not regret it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Taylor C.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Really user friendly system that has great support

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Customer service and support.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Could have more teaching tools.

What recommendations would you give to someone considering this product?

Really consider them it’s a great reliable product so at least give it a chance.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

SAP Business One

What is SAP Business One?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

SAP Business One Ratings

91 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love SAP Business One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Discrete Manufacturing ERP

Accounting - Midmarket

SAP Business One Reviews

Glenn S.

Great but pricey

Likeliness to Recommend

Pros

Burak C.

Best Product

Likeliness to Recommend

Pros

Taylor C.

Really user friendly system that has great support

Likeliness to Recommend

Pros

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Epicor Kinetic

1
Since last award

Feature Ratings

Supply Chain Management

Procurement Management

Analytics and Reporting

Accounting and Financial Management

Service Management

Human Capital Management

BI and Performance Management

Job and Project Management

Industry Specific Capabilities

Governance Risk and Compliance

Customer Relationship Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration