SAP Ariba
7.4 /10

What is SAP Ariba?

Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.

Company Details


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Awards & Recognition

SAP Ariba won the following awards in the Contract Lifecycle Management category

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SAP Ariba Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Ariba.

83 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Ariba?

3% Negative
10% Neutral
87% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Transparent
  • Security Protects

Feature Ratings

Average 77

Contract Authoring

82

Reporting Analytics

81

Contract Approval

81

Workflow

79

E-Signature

77

Searchable Repository

77

Obligation Management

75

OCR Support

74

Integration

74

Redlining

72

Clause Management

68

Vendor Capability Ratings

Average 74

Quality of Features

86

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Breadth of Features

75

Business Value Created

74

Ease of IT Administration

73

Vendor Support

71

Usability and Intuitiveness

71

Availability and Quality of Training

71

Ease of Data Integration

70

Ease of Customization

69

SAP Ariba Reviews

Jeremy C.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Hugely powerful, massively comprehensive. Amazing!

Likeliness to Recommend

8 /10

What differentiates SAP Ariba from other similar products?

The sheer breadth of functionality of this kit. It is feature-rich, laden with very well thought-out functions and workflow. Everything you could possibly want is in this suite in bucket loads.

What is your favorite aspect of this product?

It comes as an extremely comprehensive piece of kit right off the shelf, but the sheer customisation options to help your individual business are exceptional. There is nothing this software can't do for your applications, and frankly it'll likely do things you hadn't even thought of!

What do you dislike most about this product?

It is intuitive, and the interface makes navigating and deployment as easy as it could possibly be, but this is so laden with features, functions and menus that at first the learning curve for adoption may seem extremely steep and overwhelming. Persevere, it is well worth it.

What recommendations would you give to someone considering this product?

It has everything and more you could possibly need. So is this overkill for your individual needs? Consider carefully to make sure yo uhit that sweet spot balance of functionality vs usability.

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Nicolas R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product for buyers

Likeliness to Recommend

9 /10

What differentiates SAP Ariba from other similar products?

Easy product to implement and easy to use. Lot of features from basic to complex. Integration with the application landscape.

What is your favorite aspect of this product?

Userfriendly and not lot of change management to perform

What do you dislike most about this product?

Integration with S/A Hana ERP.

What recommendations would you give to someone considering this product?

Make sur of your need of integration with the SAP back end if required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Francisco M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

is that it works very well in Latam unlike other

Likeliness to Recommend

10 /10

What differentiates SAP Ariba from other similar products?

The admin panel is easy to use and fully featured, and the UI keeps getting better every month. I have also contacted support a couple of times through the dashboard and they always respond quickly.

What is your favorite aspect of this product?

Everything else positive I see in the support ticket, they help with your customers every day, if you are busy or don't have time, the support goes in the middle and helps the other person (this is very important).Handling billing with the software is often stressful, but Stripe is a joy to work with and I wish all the products were up to their standards.

What do you dislike most about this product?

I guess if I had to say one thing it would be that if a customer gets their account number wrong, it takes 4-5 days to find out that the payment didn't go through and they usually don't provide a reason. I don't know if this is something that could be changed, but it's a bit inconvenient.

What recommendations would you give to someone considering this product?

It launched its first product ipgeolocation.io two years ago and we used Paddle as our payment processor for the first time. I really appreciate the way Paddle manages everyone's payments, payment links, subscriptions, VAT, GST and sales tax brilliantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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