SAP

SAP Ariba

7.4 /10

What is SAP Ariba?

Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.

Company Details

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Awards & Recognition

SAP Ariba won the following awards in the Contract Lifecycle Management category

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1 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

SAP Ariba Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Ariba.

83 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Ariba?

3% Negative

10% Neutral

87% Positive

Pros

Reliable
Performance Enhancing
Transparent
Security Protects

Feature Ratings

Average 77

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

OCR Support

Integration

Redlining

Clause Management

Vendor Capability Ratings

Average 74

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Also Featured in...

Strategic Sourcing

Score 7.2

View SAP Ariba in this category (opens in a new tab)

SAP Ariba Reviews

Bruno L.

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates SAP Ariba from other similar products?

I haven't used any similar one

What is your favorite aspect of this product?

Fast integration with all clients

What do you dislike most about this product?

IT is too expensive

What recommendations would you give to someone considering this product?

Nothing to comment

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Samson M.

Role: Vendor Management
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use, complete P2P

Likeliness to Recommend

8 /10

What differentiates SAP Ariba from other similar products?

End to end. User friendly

What is your favorite aspect of this product?

Reports dashboard

What do you dislike most about this product?

Long steps

What recommendations would you give to someone considering this product?

Yes definitely

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Andrew T.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Very frustrating to use if your client has Ariba

Likeliness to Recommend

1 /10

What differentiates SAP Ariba from other similar products?

3 of our client currently use SAP Ariba and I have used it previously within another organisation. It is an unnecessary extra addition to invoicing, in a world where we should be automating SAP Ariba adds a step for customers. So wasting time would be a differentiater

What is your favorite aspect of this product?

I assume it would help its clients track PO's well

What do you dislike most about this product?

The extra work that it caused for customers of the clients that have adopted SAP Ariba

What recommendations would you give to someone considering this product?

Push the platform to be more automatic, it shouldn't add extra work for the customers of its clients

Pros

Respectful

Cons

Inhibits Innovation
Less Performance Enhancing
Less Effective Service

SAP Ariba

What is SAP Ariba?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

SAP Ariba Ratings

83 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love SAP Ariba?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

OCR Support Automated import of 3rd party and legacy agreements

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Redlining Ability to redline agreements, with version control, and across various document formats.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Strategic Sourcing

SAP Ariba Reviews

Bruno L.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Samson M.

Easy to use, complete P2P

Likeliness to Recommend

Pros

Andrew T.

Very frustrating to use if your client has Ariba

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

OCR Support

Integration

Redlining

Clause Management

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Ease of Customization