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Robly Ltd.

Robly

9.0 / 10
Category

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.

Company Details


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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Email Delivery

89

Campaign Management

88

Content Authoring

87

A/B Testing

87

Segmentation

86

Basic Reporting and Analytics

86

Email Templates

85

Auto-Responders

85

SPAM Compliance

85

Mobile Optimized

81

Vendor Capability Ratings

Average 85

Business Value Created

87

Product Strategy and Rate of Improvement

87

Ease of IT Administration

87

Availability and Quality of Training

86

Quality of Features

86

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Customization

84

Ease of Data Integration

84

Vendor Support

82

Robly Reviews

Carlos P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Automatic e-mails through Robly

Likeliness to Recommend

9 / 10

What differentiates Robly from other similar products?

Our organization started using Robly in view of getting a secure and automated email messaging service that would allow us to coordinate and manage our marketing campaigns faster and more securely, with a wide variety of features Robly has helped us manage each of our promotions and information at the email level keeping in touch with customers and partners, and with a very usable forwarding engine.

What is your favorite aspect of this product?

It is quite useful that the main option of the interface is drag and drop as it makes it much easier to use the tool, allowing to understand and get used to it much faster. It is evident that when we use Robly our customers tend to open a higher percentage of the emails we send them, thus promoting our sales department. The organization of contacts is usually very simple, in addition to allowing the option to add them in bulk.

What do you dislike most about this product?

The mobile application leaves much to be desired, it does not work as correctly creating delays, constant updating does not exist in this tool, constant updates of the software are expected but these do not arrive. We would like a feature that allows us to conduct surveys to our potential customers via email, hopefully it can arrive in the next updates. Some integration services are obsolete.

What recommendations would you give to someone considering this product?

Robly is a tool that presents a great utility, coupling with social networks and email helping to send mass campaigns of products and services, excellent for any company or organization with or without profit. Robly has a good customer service that is constantly attending our doubts and inconveniences. This tool is not recommended for small businesses that are just entering the world of online sales.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Angel W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

It has variable features in a reliable platform

Likeliness to Recommend

9 / 10

What differentiates Robly from other similar products?

Robly is a secure platform, it also has nice features that give you a very good view of emails, it is great to edit emails. it has an attractive design with its interface that makes you more purposeful. With this product, it is really easy to send marketing emails.

What is your favorite aspect of this product?

When entering the world of email marketing, it overwhelmed everything that is offered in the market, of many types, since I tried Robly, it was much clearer the power that has the email of their platform, they offer you all the strategies in a In a simple way and with the peace of mind that you will not have problems when executing it. I also like that they allow you to optimize all the campaigns you have to get the best results in your business model.

What do you dislike most about this product?

Robly is not as easy to use or as intuitive as similar email services. There is definitely a learning curve. Still, it's worth the time to learn. One feature I'd love to see in the future is the ability to embed video and audio directly into email, although it's a feature I haven't seen with any service, so I'm not sure it's feasible.

What recommendations would you give to someone considering this product?

I love the feature where you can forward your email to a batch of subscribers who didn't open the first email. I also like that they recommend exactly when your email will be opened.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Javier J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Create an organized way to create your e-mails

Likeliness to Recommend

10 / 10

What differentiates Robly from other similar products?

Exceptional email marketing that has helped us increase our open rate. It has a lot of analytics in its platform and the opportunity to perform A/B testing for adjusting mailings as well as monthly newsletters about upcoming events and news. It is used throughout the organization and meets our needs to keep all our contacts organized and easily accessible for messaging.

What is your favorite aspect of this product?

With Robly it is much more feasible to organize contacts because its platform is very easy to navigate and accessible, thanks to the fact that it constantly updates the status information of each email that is sent from the platform, which helps to simplify problems in reviewing the number of people among the users who may have interest in our product and/or service.

What do you dislike most about this product?

We would like them to make an option to create several form formats to add to our event page before using Robly to obtain customer data, unfortunately the platform does not accept these formats, generally it does not integrate with external software, which would be useful to create campaigns based on the information given from each customer.

What recommendations would you give to someone considering this product?

We recommend this software for its service to schedule automatic emails that require some kind of activation which generates us time reduction for other activities and it easily integrates with social media platforms, which makes it useful to cover mass marketing with the data collected in these platforms. It can also be used to work with external links to call services.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Caring

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