What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceRobly Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Robly.
91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contact Database
Dynamic Content
Surveys and Polling
Campaign Management
Sales Intelligence & Conversion Rates
Text Messaging
Email Delivery
Content Authoring
A/B Testing
Basic Reporting and Analytics
Email Templates
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Robly Reviews
Chondoga H.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Great Marketing Tool!
Likeliness to Recommend
What differentiates Robly from other similar products?
Impressive Content Authoring
What is your favorite aspect of this product?
Campaign Management
What do you dislike most about this product?
Reporting feature need to be more comprehensive
What recommendations would you give to someone considering this product?
This is an amazing software that employs AI to deliver useful campaigns to potential and existing clients. Very important Tool!
Pros
- Helps Innovate
- Reliable
- Respectful
- Continually Improving Product
Carlos P.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2022
Automatic e-mails through Robly
Likeliness to Recommend
What differentiates Robly from other similar products?
Our organization started using Robly in view of getting a secure and automated email messaging service that would allow us to coordinate and manage our marketing campaigns faster and more securely, with a wide variety of features Robly has helped us manage each of our promotions and information at the email level keeping in touch with customers and partners, and with a very usable forwarding engine.
What is your favorite aspect of this product?
It is quite useful that the main option of the interface is drag and drop as it makes it much easier to use the tool, allowing to understand and get used to it much faster. It is evident that when we use Robly our customers tend to open a higher percentage of the emails we send them, thus promoting our sales department. The organization of contacts is usually very simple, in addition to allowing the option to add them in bulk.
What do you dislike most about this product?
The mobile application leaves much to be desired, it does not work as correctly creating delays, constant updating does not exist in this tool, constant updates of the software are expected but these do not arrive. We would like a feature that allows us to conduct surveys to our potential customers via email, hopefully it can arrive in the next updates. Some integration services are obsolete.
What recommendations would you give to someone considering this product?
Robly is a tool that presents a great utility, coupling with social networks and email helping to send mass campaigns of products and services, excellent for any company or organization with or without profit. Robly has a good customer service that is constantly attending our doubts and inconveniences. This tool is not recommended for small businesses that are just entering the world of online sales.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Gabriel G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Boost your sales with Robly
Likeliness to Recommend
What differentiates Robly from other similar products?
Robly is a CRM software that has helped us in an excellent way to improve our productivity and to obtain a greater number of potential customers, using Robly we have been able to retrieve data from social networks getting much closer to our customers, with an intuitive system and a very practical interface has been coupled comfortably to our sales and recruitment processes, creating a constant monitoring of our customers informing us a priori of their needs.
What is your favorite aspect of this product?
We can organize our sales projects in an easy and well-structured way with Robly, due to its wide range of functions and tools our marketing department benefits and helps us to be more productive in less time. The software's Prospector tool is a great advantage since it allows us to know the commercial information of the companies just by placing the cursor over them, in addition to having a quite adequate customer service.
What do you dislike most about this product?
The group messaging system within the tool should improve a little in many ways as it tends to slow down and does not have much scope as expected, their manuals are a bit repetitive giving the same information in a row, sometimes it requires greater compatibility and customization capabilities with third-party software. The cost may vary and be a bit high but it is worth every penny due to its high usability.
What recommendations would you give to someone considering this product?
Robly is a very good software for customer management that has also helped us to manage our sales executives, for small and medium companies that need to automate their commercial networks is a great option, you notice the change as soon as you start to couple more the tool with workers which requires some training as the software itself is quite easy to use and quite intuitive.
Pros
- Efficient Service
- Inspires Innovation
- Altruistic
- Generous Negotitation