What is RingCentral Events (formerly Hopin Events)?
RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
73 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral Events (formerly Hopin Events)?
Pros
- Respectful
- Saves Time
- Helps Innovate
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Attendee Engagement
Social Media Channel Integration Outbound
Branding and Visual Customization
Presentation/ Webinar Capabilities
Vendor e-Commerce
Networking Facilitation
Whitelabeling
Registration Process/Integration
Gamification
Metric and Reporting
Customer Support
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
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RingCentral Events (formerly Hopin Events) Reviews
Patrick R.
- Role: Vendor Management
- Industry: Technology
- Involvement: Initial Implementation
Submitted Sep 2023
Hopin is intuitive, effective, and fun!
Likeliness to Recommend
What differentiates RingCentral Events (formerly Hopin Events) from other similar products?
Attendees are able to navigate to different areas, and explore the space built for them -- it's a lot more engaging than other platforms where I am looking at a single landing page/screen throughout the majority of the virtual event.
What is your favorite aspect of this product?
The ability to customize, and tailor things to the level of production that is required.
What do you dislike most about this product?
Not having live customer support (this should be a service offered from Hopin).
What recommendations would you give to someone considering this product?
Do not be afraid that your attendees will be confused -- it is an intuitive platform that provides a lot of engagement and makes these kind of events fun! You can level up your production with Streamyard's integration and have all recordings and metrics as needed for future use!
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Ankit s.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Hopin review
Likeliness to Recommend
What differentiates RingCentral Events (formerly Hopin Events) from other similar products?
It allows us to organize and host events in a virtual capacity which enables us to reach a wider audiences than we typically could have be able to reach with other platforms.
What is your favorite aspect of this product?
It's very user friendly for attendees. Has amazing customer support that are always available to respond to it's user's. It's very straightforward and easy. Has amazing features that improve engagement.
What do you dislike most about this product?
Nothing that disgust me while using this great platform
What recommendations would you give to someone considering this product?
Yes,to give it a try since it never disappoint
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Fair
Dan L.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Feb 2022
Stable platform integrated with Streamyard
Likeliness to Recommend
What differentiates RingCentral Events (formerly Hopin Events) from other similar products?
It's integration with Streamyard allows for so much customization and control during interactive presentations/roundtables etc
What is your favorite aspect of this product?
- Streamyard functionality is excellent and allows the organizer to add branding, logos, backgrounds, and text runners. - The platform is more stable and user-friendly than any others previously used. - The new canvas for the registration page is easy to use and looks slick. - The ability to feature sponsors on the registration page is a great way to provide value. - The platform in general is easy to follow and use, even for first-time users.
What do you dislike most about this product?
- The post-session/stage abilities need some work. Specifically, the ability to post-edit videos, or at least crop them, rename them with longer text boxes, change the thumbnails would all be good additional features. - Sessions going live and recording starting in the same way as a stage (IE controlled by the moderator) would be much easier to manage. - Ability to make PDF’s downloadable in the Replay area as well as in the session itself.
What recommendations would you give to someone considering this product?
Use the online help pages.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
