RingCentral, Inc

RingCentral Events (formerly Hopin Events)

7.4 /10

What is RingCentral Events (formerly Hopin Events)?

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.

Company Details

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RingCentral Events (formerly Hopin Events) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Events (formerly Hopin Events).

88 Likeliness to Recommend

73 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Events (formerly Hopin Events)?

3% Negative

30% Neutral

67% Positive

Pros

Respectful
Saves Time
Helps Innovate
Continually Improving Product

Feature Ratings

Average 83

Attendee Engagement

Social Media Channel Integration Outbound

Branding and Visual Customization

Presentation/ Webinar Capabilities

Vendor e-Commerce

Networking Facilitation

Whitelabeling

Registration Process/Integration

Gamification

Metric and Reporting

Customer Support

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Also Featured in...

Virtual Event Management

Score 7.4

View RingCentral Events (formerly Hopin Events) in this category (opens in a new tab)

RingCentral Events (formerly Hopin Events) Reviews

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Fantastic product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Eric B.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Greatest choice.

Likeliness to Recommend

5 /10

What differentiates RingCentral Events (formerly Hopin Events) from other similar products?

The name is great.

What is your favorite aspect of this product?

It enables better control.

What do you dislike most about this product?

Interface.

What recommendations would you give to someone considering this product?

Always upgrade.

Pros

Efficient Service
Fair
Client's Interest First
Generous Negotitation

Teresa G.

Role: Operations
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

This is an innovative new software product

Likeliness to Recommend

9 /10

What differentiates RingCentral Events (formerly Hopin Events) from other similar products?

The layout of the home page looks different than other products.

What is your favorite aspect of this product?

I like the transparency of the website.

What do you dislike most about this product?

There is not much to differentiate if from its completitors.

What recommendations would you give to someone considering this product?

Keep moving forward.

Pros

Efficient Service
Respectful
Fair
Reliable

Cons

Vendor's Interest First
Under Delivered

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RingCentral Events (formerly Hopin Events)

What is RingCentral Events (formerly Hopin Events)?

Company Details

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Awards & Recognition

RingCentral Events (formerly Hopin Events) Ratings

88 Likeliness to Recommend

73 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love RingCentral Events (formerly Hopin Events)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Customer Support Support before, during, and after event. Technical support available during the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Virtual Event Management

RingCentral Events (formerly Hopin Events) Reviews

Fantastic product

Likeliness to Recommend

Pros

Eric B.

Greatest choice.

Likeliness to Recommend

Pros

Teresa G.

This is an innovative new software product

Likeliness to Recommend

Pros

Cons

Most Popular RingCentral Events (formerly Hopin Events) Comparisons

Cvent Attendee Hub

Airmeet

Whova

Hubilo

vFairs

BigMarker

2
Since last award

Feature Ratings

Attendee Engagement

Social Media Channel Integration Outbound

Branding and Visual Customization

Presentation/ Webinar Capabilities

Vendor e-Commerce

Networking Facilitation

Whitelabeling

Registration Process/Integration

Gamification

Metric and Reporting

Customer Support

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration