What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Cost Revenue Tracking
Dashboards, Analytics and Reporting
Expense Management
Cash Flow Management
Accounts Receivable Invoicing
Reconciliation
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Business Value Created
Availability and Quality of Training
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Quickbooks Online Reviews
Anthony M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Great accountant collaboration tool!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
You can access your data from any device. The product does offer a free mobile app with no extra fees and it is tax deductible.
What is your favorite aspect of this product?
The dashboard is customizable and easy to understand. I also noticed you can even communicate live with an accountant.
What do you dislike most about this product?
Some of the drawbacks with this product are the lack of support, it's pricey, and needs to improve in performance compared to Quickbooks Desktop.
What recommendations would you give to someone considering this product?
This solution is perfect if you like to work on the go and want something that is secure enough to access your data from anywhere.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Helps Innovate
Lucky R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
Online Accounting Expert
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Ease-to-use and intrusive graphical-user-interface design. Payroll generation. Online shopping cart
What is your favorite aspect of this product?
Adding Bank statements to their corresponding account records
What do you dislike most about this product?
We are satisfied with all it offers
What recommendations would you give to someone considering this product?
May you consider all it takes then implement it into use
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Inspires Innovation
Libby S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2023
"Great tool, I love it and recommend it."
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Some of its features are so robust that they set it apart from similar software. There isn't any comparable program that's as advanced as this one.
What is your favorite aspect of this product?
Intuit Online's Accounts Payable Features Were the Most Useful I found the ability to keep track of my activities extremely helpful. I have almost a hundred workers, so you can understand how busy I am.
What do you dislike most about this product?
The lack of a physical presence is the feature of QuickBooks Online that is least helpful, but the support line makes it feel like you have someone right there with you. It is truly remarkable how they work with you as if they were right there, keeping track of everything in their systems so you never have to wonder where they are or where you are in the process of completing a task. The people who back them up are in the same league as the best in the world.
What recommendations would you give to someone considering this product?
This program comes highly suggested due to its user-friendliness and the fact that it can be accessed from anywhere over the internet, which is a huge plus when you need to get some work done away from the office.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
