Qualtrics CoreXM Logo Award Winner Product Badge
Qualtrics CoreXM Logo Award Winner Product Badge
Qualtrics

Qualtrics CoreXM

8.2 /10
Category
Qualtrics CoreXM
8.2 /10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Customer Intelligence category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 85

Audience Segmentation

91

Audience Demographics

91

Data Visualization

88

Conversion Analysis

87

Real Time Workflow Automation

85

API Framework

83

Predictive Analytics

82

Customer Journey Modelling

78

Metadata Management

77

Anomaly Detection

77

Cross Channel Attribution Analysis

77

Vendor Capability Ratings

Average 84

Ease of Implementation

91

Breadth of Features

90

Business Value Created

87

Ease of Customization

86

Availability and Quality of Training

86

Quality of Features

85

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Vendor Support

80

Qualtrics CoreXM Reviews

Jason S B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Enabling Action and Business Growth

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

Qualtrics has a track record of quarterly product enhancements that ensure that as a program leader you are able to stay up with or ahead of industry trends. The ability to implement and scale quickly is a standout feature for Qualtrics.

What is your favorite aspect of this product?

The ability to meet consumers and business users where they are at.

What do you dislike most about this product?

The product performs well I don't have a dislike.

What recommendations would you give to someone considering this product?

I recommend Qualtrics to anyone who is serious about transforming their CX/EX/PX/BX Operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Collins M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Excellent Experience with Qualtrics Core.

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

Qualtrics Core helps in managing the intelligence of customers. Again, Qualtrics Core gives us an easy walk in terms of decisions. The software increases the productivity of individuals or organizations management an dthe customers. Again, Qualtrics Core is a great opportunity for increased sales.

What is your favorite aspect of this product?

Qualtrics Core is the master for customer intelligence. Furthermore, Qualtrics Core is a well developed solution for customers relations management. The application processing system is also top notch. Finally, Qualtrics Core gives us the opportunity to work with customers easily.

What do you dislike most about this product?

Qualtrics Core is a program with successful communication and supported intellectual development. The tool has all the features that helps customers find satisfaction with the company.

What recommendations would you give to someone considering this product?

Qualtrics Core helps high quality services for customers management, which helps companies manage their business customers efficiently. Again, Qualtrics Core has an effective solution for complaints of customers.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Excellent for gathering data during pandemic.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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